Not a fan of the overly soft texture. It just seemed like the cookies were underbaked. If you slice a cookie in half, it'll just look like solid cookie dough inside. The overall sweetness level is quite high and the cookies are very large and thick, so you end up feeling like you have a brick in your stomach after eating only half a cookie, rather than the usual delicious insatiable feeling of "I want another one". I have a big appetite for cookies, so I was surprised at how easily I could stop eating these. I tried putting one cookie on a heated pan on the stove at home and was able to get the bottom to crisp up a bit, but most of the center remained underbaked. Note that many of the cookies have frosting on top, so it is not feasible to just stick these cookies in your home oven and try to re-bake them entirely. I had purchased 4 flavors to try: Milk Chocolate, Salted Caramel Cheesecake, Chips Ahoy, and a special Shark Week-themed frosted sugar cookie. The ordering experience in-store was pleasant since they had a very modern tablet. But I don't think I will be returning soon as I prefer my cookies a little more baked. Ideally chewy on the inside, with bottoms and edges that are crisp. Antoine's in San Mateo is closer to my ideal cookie texture.