I’ve been a customer since they opened. It’s near my house but after today I will most likely never go back. The woman at the counter was rude after I complained they had ignored my order for 40 min while I watched several people come and order food and get it well after my order was placed. I received my coffee within 5 min but the food took 40 min. I ordered a Doordash pick up as I arrived. They were well past the time DoorDash stated the food would be ready. I got a message the food would be ready and the lady making the coffee acted irritated that I dared to ask about it. I waited a bit longer and approached the cashier. She tried to blame DoorDash until I told her I got the coffee within 5 min, then she tried to say it’s because they didn’t have enough waffle irons not knowing I had been watching them make burritos and avocado toast while the irons were empty. They offered me nothing but rude words and lies. I may have ordered on DoorDash but I was there the entire time. So I know exactly what was going on. Maybe next time try saying whoops we made a mistake and offering a pastry while the person is waiting instead of changing the reasons why my order was skipped multiple times.