READ BEFORE EVEN THINKING ABOUT COMING HERE Havenāt been to this store in so long because it is completely subpar. It has gone downhill from last year with unfriendly baristas and managers that make no effort to talk to customers and make a connection. I used to be a regular and there was a barista that was incredibly kind and quick. She made sure I had a good experience, and I no longer feel that in the store. The lobby is not taken care of throughout the day and everything is sticky. Plus, there is no more room to sit or even stand when there are 10 people in the store because of these loud claw machines. The baristas now either play horrible music (not profanity just weird), greet me with a bleak āhi welcome in,ā or just make the drinks wrong or slow. Last I heard, the current manager flooded this page with good reviews to distract people from the horrible service. The drinks have fallen off and looking behind the counter, the store is unclean with the baristas touching their phones and then making drinks. I was even served a drink that was made with juice that was spoiled. So gross. If you are reading this take it as a warning because this store should not be operating. Better boba at share tea or any other local stores. Even Starbucks boba tops this. THE MANAGEMENT IS GARBAGE. So unacceptable š Edit: when they made mistakes last year, Iād have it remade so fast without charge. It was understandable to mess up from time to time but when they have errors in my drink that I have to pay to replace now, it is just a day ruined. I also have put a 2 star review before in which owner gave me promises of change in my experience, but it is still incredibly bad. Somehow it got...
Ā Ā Ā Read moreIām sobbing as I write this, if you canāt understand what Iām saying itās because the tears are all over my screen. Iām crying not because of bad service actually the complete opposite you would not believe how kind and talented these workers are. The staff. Truly there is amazing. let me speak to HR and just speak to the hiring manager please because I think my son would be a great fit there. He needs to be around people who uplift him and show him what itās like to be a good boy and who actually have futures Kevin my sonās friend is a complete druggie š I swear Iāll see that boy on the side of highway 75 anyways what did I get? I got some Matcha Sunday surprise drink whatever their new mixers are. I donāt know what you call them. Itās my first time ever having bubble tea. I canāt really say that I like it all too much but Jimmy my boy he loves it. Jimmy is also the name of my son. Not just the worker there Jimmy is only in seventh grade, but he sings this song by a girl name Addison Ray and always talks about cigarettes so Iām a little concerned so basically hereās the real story of what happened at kung fu tea. I get my first drink of choice. I decided to try that yogurt drink that they have NASTY! Not my thing and thatās OK, why do I think that was OK because Jimmy made my drink for free he decided to make me a drink that I would ā¤ļø swear I felt so taken care of in this shop. I definitely would come here again with my son, but heās been having those issues and he doesnāt deserve a sweet treat until he proves to mommy that heās not gonna end up like his friend that might end up on the streets. Iām scared his parents inject them never mind sorry Iām getting ahead...
Ā Ā Ā Read moreItās been a while since i last ordered at this location. Today I came back to order 3 drinks and they got one order wrong. I ordered wintermelon milk green tea but the drink had no milk tea in it. When i got back in the store for them to fix it, they added milk powder in that same drink but it still tasted so weird (and no apology for making it wrong either). When I got home, i shook the other drink (strawberry slush), and the lid broke and half of my drink spilled because the lid wasnāt sealed well. What a waste of money! Will not order from this...
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