Kettleman's Bagels - SOMERSET — Restaurant in Franklin Township

Kettleman's Bagels in Somerset is an absolute gem that has consistently exceeded our expectations. From the incredible food to the top-notch customer service, this establishment has become our go-to spot for bagels and more.

First and foremost, the food at Kettleman's Bagels is nothing short of incredible. The bagels are always fresh, perfectly baked, with a delightful crunch on the outside and a soft, chewy interior. The variety of flavors and toppings cater to all taste preferences, ensuring there's something for everyone. Whether you're a fan of classic spreads or adventurous with specialty combinations, Kettleman's Bagels delivers on flavor and quality every time.

What truly sets Kettleman's apart is their exceptional customer service. We frequently place call-in orders for pickups, often with 15 items or more, and the staff at Kettleman's handles it with impressive efficiency. Not only are they accommodating and friendly over the phone, but they also consistently deliver our orders in a timely fashion. The team's dedication to ensuring customer satisfaction is evident in every interaction.

The attention to detail and commitment to quality extend beyond just the food. The atmosphere inside the bagel shop is inviting, and the staff goes above and beyond to make each visit a pleasant experience. Whether you're a regular or a first-time visitor, you're treated with the same warmth and courtesy that keeps customers coming back.

In summary, Kettleman's Bagels in Somerset is a shining example of what a fantastic local eatery should be. The food is a true delight for the taste buds, the customer service is exemplary, and their ability to handle large orders with precision makes them a standout choice for any bagel aficionado. If you're in the mood for a satisfying and delicious meal, Kettleman's Bagels is the...

Decided to try this place & will never go back. They have no signs saying where to order so unless you know where to go the employees LITERALLY don't pay you any attention. When I got there no one was in line then 2 people came in behind me & the employee took both of them before me. After placing my order & standing behind the 2 people who were taken ahead of me to pay for my stuff. The employee turned around & continued with whatever busy work she was doing & avoided eye contact with me. I asked another employee about the muffins that where on top of the case. That employee tells another employee who tells another employee that 2 muffins where ordered. Didn't know it took 3 employees who were standing right there to get 2 muffins & literally toss them into the bag. I pay for 2 muffins & a basic breakfast sandwich on a bagel that comes out to about $14. I pay with a card & get a receipt back but they don't have me sign the other one 🤔 I'll be keeping an eye on my account.

I try some of a cranberry nut muffin on my way home & something didn't taste right with it. I had my friend try it & not only did it not have any sugar in it, WAY to many nuts & it was MOLDY 🤢🤢🤢 I'm not even going to try the blueberry one.

I go to eat the breakfast sandwich & I couldn't even eat it, I fed a small piece of the meat & egg to my dog, who spit it back up moments later. The bagel wasn't bad but I think if it didn't have the grease from the meat on it it may have tasted slightly better. Though I won't be going back to find out.

Don't waste your time or money here & go...

UPDATE #3: I went back. I used the app to order and avoid the crowd. I went in the very early afternoon to avoid the customer traffic. I made the order simple- 12 bagels. 4 garlic, 4 everything, 4 cinn-rasin. I was in, I was out, I was home. They got the order wrong. Plain bagels, not cinn-rasin. I called and asked if they were out. They were not. I came back and they gave me four cinn-rasin. Bottom line- you will get the best bagels in New Jersey, but you will wait or otherwise spend time. It is written into the fabric of their business plan. Paying with money is not enough. There is always an additional 20min to 30 min cost of your time. UPDATE #2: AGAIN, STILL THE BEST BAGELS IN JERSEY. That said, they fixed the website! And then they gave me order to someone else so I still had to wait anyway. That's the theme here. You MUST wait. And then they still got the order wrong. So, the review below stands. UPDATE: STILL BEST BAGELS IN JERSEY. So poorly organized that You will wish there was any other place with bagels close to this because you would go there instead. And don't think you'll escape the disorganization by ordering online. Their website checkout is aggressively anti-checkout. Credit card input regularly fails to the point where ultimately you will rage quit and subject yourself to their bafflingly unorganized counter service. They should really just turn off the website or make it work. Having it up and not work is a reflection of their previously inefficient...