Sabor Casero Bakery Frederick — Restaurant in Frederick

So I just went in with my husband to buy some bakery, my husband greets the worker woman at the cashier and she just gave my husband a bad look and didn’t even said hello…(like we was disturbing her area) we go and pay and she was looking at some papers and taking pictures with her phone and doesn’t even consider us standing to pay. Than she kept giving me bad looks like she wanted to fight, so unprofessional of her job, acts like she’s giving us out purchases that we are paying…this is my second time I go in and she is there, the 1st time she overcharged me of my purchase and she just said..oh go get something else…EXCUSE ME! It’s my money and she should pay attention to her job, if she gonna be treating customers like she does than it’s not her place to work at, I don’t understand how this place gonna have bad service with this type of individual that it’s so rude & sarcastic…is this how you want your business to grow?!!! She said her name was Glenda or...

This place is an absolute joke of a business unprofessional, dishonest, and completely lacking in integrity. I ordered a birthday tres leches cake 24 hours in advance, only to show up an hour early the next day and be told they hadn’t even started it. That should’ve been my red flag, since a real tres leches cake obviously takes more than an hour to prepare. Against my better judgment, I gave them the benefit of the doubt and took the cake anyway, only to discover it wasn’t tres leches at all, just a plain sponge cake with a cheap topper and the name I requested messily scrawled on the edge like an afterthought.

When I went back to complain, they weren’t apologetic in the slightest; just dismissive, rude, and blatantly disrespectful. This is not just bad service, it’s blatant false advertising and terrible business ethics. Save yourself the disappointment and take your money somewhere that actually values honesty, quality, and respect...

So, I placed an order for a tres leches cake (a very moist cake, as noted) for my girlfriend. She arrived earlier to pick up the cake on the same day as the order was placed for. However, when she got there, she was informed that the cake hadn’t even been started. This was an hour before the cake should have been ready. My girlfriend was confused and frustrated as to why the cake hadn’t even been started. After some confusion and frustration, they finally gave her the cake and cake. My girlfriend asked before she left to make sure that this was the right cake that we had ordered—the tres leches cake. Unfortunately, the cake writing looked like it had been hastily added. Additionally, when the cake was opened, it didn’t resemble a tres leches cake at all; it looked like a regular cake. And not even wet inside, which was exactly what I had ordered for my girlfriend. It’s very frustrating, annoying, and...