Baskin-Robbins — Restaurant in Fredericksburg

I recently visited Baskin Robins and had the pleasure of being served by Sky. Her exceptional customer service left a lasting impression on me.

From the moment I approached the counter, Sky greeted me with a warm smile and was incredibly attentive throughout my visit. She was friendly and personable.

What stood out most was Sky's genuine friendliness and enthusiasm. They made sure I felt welcome and valued as a customer. Their positive attitude and cheerful demeanor created a delightful atmosphere in the shop, making it a joy to place my order.

Overall, my visit to Baskin Robin's was enhanced significantly by Sky's outstanding service. Their professionalism and dedication to customer satisfaction are truly commendable. I left the shop with a smile on my face, thanks to their exceptional care and friendly demeanor.

I would highly recommend this location to anyone looking for delicious treats served with a side of excellent service, thanks in no small part to Sky They are a valuable asset to your team and exemplify what great customer service should be.

Thank you, Sky for making my visit on my daughters birthday such a memorable and...

The last couple times I went there I have had horrible service! I went inside and got a cake and a couple of quarts and brought them to the counter, im the only customer in there, 2 young girls behind the counter start talking about the ice cream being to icy then an older lady joins them and ALL 3 start working on their issue while I'm just standing within 3 ft of them with my frozen items just there waiting to be rung up. After being ignored for a while I finally asked nicely if someone could check me out, they looked at each other without saying anything and finally the girl with the 2 high ponytails pretty much rolls her eyes and I could keep going on and on about what happened next but OMgoodness how are they allowed to behave in...

Pulled in the parking lot a little after 9:00pm. The open sign was lit. As we walked to the door with another group of individuals a teen girl quickly ran to the door and told us all they were closed and promptly locked the door.

Such wonderful customer service. A quick check of the time showed it was only 9:13 and store hours are posted as open until 10:00 on google maps.

Being turned away was really a blessing in disguise as we stumbled upon Carl’s Frozen Custard and were treated to a wonderful treat.

Do yourself a favor and pass this place by it really isn’t all that by the looks of...