Amami Sushi Fremont — Restaurant in Fremont

I've been a regular here and at their first outfit in Cupertino for years. The fish is always fresh and the place is clean.

My favorite dish is the omakase for $46. The fish slices are big and while the rice is always a tiny bit. Just the right amount. The service is usually very good and efficient.

However I am posting this review today because of the service I received.

Beware of the water flask! At the end of the meal I reached over to the water flask which the server had left on my table for my use. When I popped open the plastic lid, I noticed the lid and the surrounding area like the spout was a pink and slimy. It was mold or mildew just like on the wall or shower curtain of a damp bathroom! Ew. I quickly brought this to the server's attention. I specifically explained to her what the problem was and pointed it out to her.

She looked at it and seemed a little alarmed and apologized. Then she put the lid back on and walked away. I waited to see if she would remove the flask or replace it. She didn't. Just stood there waiting for another service order. So I sat for 10 more minutes, paid my bill and left. Not once did she deal with the problem! I don't know if she is going to serve water from that flask again to the next patron. And this set me wondering about the condition of the other flasks and glass. This is disgusting and I'm quite sure a health code violation. I hope they do something about and train their...

As a non sushi lover, this place got me convinced, and now I want sushi all the time. The sushi was so good, and the miso soup was amazing.

The only thing I was concerned about and didn't like was that that I went with a group for a friend's birthday, and it seemed like the people in our group who ordered anything outside of sushi didn't enjoy their meal. For example, someone ordered a salmon, and the salmon that was served was pretty stale, and when she brought it up, the server insisted it was fresh and didn't even try to resolve the issue with the customer. We also ordered cheesecake for dessert to share for the birthday girl, and the cheesecake was not fresh either, and it felt like we were digging into a block of ice because it was so hard and frozen lol.

All in all, if you visit this restaurant, stick to ordering sushi, and you will not be disappointed because the sushi is 👌🏼. Oh, and the green peas was so...

So the food was good, but my overall takeout experience was a NIGHTMARE, and I am very unhappy and disappointed. I ordered takeout at 5:52pm and the manager told me it would be around 30 mins and they will call me once the food is ready. I waited outside for 30 mins and my phone was about to die, so I checked with manager and he said he will check for me. However, he immediately distracted by other dine-in customers so I just kept waiting. At 6:43pm the manager told me my order should be ready in 10 mins or so. Until 7:12pm and after several checks with the manager, he told me the chiefs are making my order. I mean WTH?? So basically in the past hour they didn’t even start to prep my food!!! I ended up having my food at 7:21pm, which means my food only take less than 10 mins to get ready and they let me wait almost ONE...