Boba Addict — Restaurant in Fresno

I'm not really sure how to rate it. I haven't eaten inside since it is not allowed right now which is alright. It's very bare inside. The location is kind of odd. The drinks I usually get are good but I have had some bad tasting ones in the past. Like too artificial or watery. Or the boba is too hard inside. The price is okay. Customer service is okay. They never seem happy and a little irritated if you don't know the menu. But it's not that bad since I'm in and out pretty quick. I would recommend milk teas like thai, earl grey, tiger. The fruit depends. Peach seems to make the drink just lose flavor. The banana is an odd flavor. But the strawberry is good. I like to mix them. The boba is okay when soft, not a whole lot of flavor but satisfies if you want boba. They have other add ons. The only fruity ones i have liked are the strawberry hearts. There is a lot of options to choose from. I would recommend the place and I will keep trying different drinks here. My favorite boba place is too far. Update: The boba tastes like watery cheerios and the tea is very watery. The staff is not friendly. I also had staff move the machine on me, tipping themselves a lot. They did not offer a refund or apologize for it. I no longer...

Boba addict chooses volume and convenience over quality beverages, food, service, and atmosphere. This is a business with big potential that has gravely missed the mark.

And as a Clovis local who has gone here for years (pre pandemic to now) and used to recommend Boba Addict to everyone I came across…

Do not go here! Here’s why:

They have removed all seating so their shop is literally just a giant empty room with no seats. If you are paying with card you are required to use a kiosk to order where a default tip is checked. Food used to be bomb and good value pre pandemic, now it’s shrinkflation to the max, and poor quality. Again… No atmosphere. No vibe. It’s unwelcoming. The sauce containers are half the size of the regular sauce containers you’d expect, and are filled less than halfway.

This isn’t a place to stay to drink your beverage and chat with friends. It’s like a gas station, you stand in line to purchase your drink and get the heck out. Hopefully one day they will change back into the good old boba tea shop they once were pre pandemic.

We...

Never again will I go to this place. I been a loyal customer. Even the manager recognized me since I do go in a lot. Well today I wanted to try something new I got Takoyaki. Well the discrimination sounded like something I might like since I always get lobster balls. Well when I went to eat it. The center was mushy and very unpleasant looking to eat I told the worker it looked undercooked and I can't eat anything mushy and doughy. He said ok and that he would make me something else. I asked for lobster balls instead. He told me to wait 5 minutes and they will be ready. Well instead he said if I want lobster balls I would have to pay for them. The manager told me. I can't get a refund or an exchange. I said so it's basically eat at your own risk she said yes. I was furious how can they take my money, not offer refund or and exchange and threw away my order so I was out of everything. When owners reply back to these reviews we have no way to respond back to them. They are just trying to make it seem like they are trying to fix the situation when they...