Raw Earth Juicery — Restaurant in Fresno

The juice I want is always unavailable when I stop by. I’m always told that the juices are not made onsite and they are about a few days old. From what I know, the benefits of consuming a raw juice are higher when consumed within 8-16 hours of when it’s made. Still have not had a chance to try the juice I wanted after stopping at the store 3 times now. I live 20 minutes away so yeah I’m frustrated having to spend 40 minutes round-trip, only to show up to a place that never had what I want.

I go to the website and see that there is no updated communication as to what juices are available. I think if this place is going to make juices 3 days before, and be limited to the number of juices they have available onsite, then at least let customers know via website or social media, as to what juices are available or add a disclosure stating there is limited number of premade juices, so first come first serve.

Responding to the owner who replied to my review.

Hi,

1. You're right, most people use a regular generic juicer but I'm not most people. I actually have a hydraulic cold-press juicer as well. I don't believe in using other juicers that heat up the produce. But even then, I make all my juices fresh and drink them right after I make them. I don't know a raw vegan who drinks or consumes their juice 3 days later. From what I've read and understood, ideal consumption is right after the juice is made. Also, I juice with only organic produce ... not sure if your produce is organic but I haven't seen any signs of that anywhere on the website or in the store. But I could have missed it.

2. I stopped by during the week day and the juice was still unavailable. Perhaps you can't keep up with demand hence the reason for making juices in advance? =( IDK ... you tell me

And no your response did not help. Post your inventory if you're going to be limited on juices or refer your customers to another location or...

I really enjoy Raw Earth's cold pressed juices and their almond butter bowls, they tastes great and are presented neatly( I like the fact that the juices are bottled in glass and that the almond milk is homeade). The inside is clean, however I have only been to the cedar and nees location, and I've gone about 5 times, maybe 6 total, and every time the place smells like bleach (of course no one really stays in there to dine so it doesn't really bother me). What did bother me was the extra people I assume they are friends or relatives of the owner or workers hanging out in the lobby and once in the back whispering and snickering like grade school kids for no apparent reason as soon as I walked through the door, very disrespectful and unprofessional, twice the owner even walked in and didn't acknowledge his customers, no hello, nothing. I really wanted to support, but why should I spend my hard earned money where I am not welcomed with kindness; I have had some pleasant experiences there, but I felt after the whispers and laughs like I had to watch the girls make my stuff, because I felt uncomfortable somewhat. Please do not allow a few friends or family members to drive your business away, because of rude behavior! Prices- the items are a little on the pricier side, but I don't mind paying a little more for good quality food items, especially when I enjoy them and service is good. The average wait time is about 10 to 12 minutes, even if you are the only one there, like I said there may be 1 or 2 people behind the juice /prep bar and a few others in the lobby or back just taking up space and talking about the customers, lots of unnecessary people doing nothing, but when I go in here i am...

I love everything about Raw Earth! The staff is knowledgeable about what they are serving, helpful and friendly! The menu items are healthy, and consistently delicious!😋 however, I have noticed more than twice that the front glass door, the grey rubber trash can that sits next to the door, and the floor by that trashcan is very unsanitary! And it’s not from the current days traffic. Makes me wonder if where my food is being prepared is clean…. Also none of the staff wear face mask 😷 Your mask protects me and my mask protects you! I know we all have different views about the virus 🦠 but when dealing with the public we as business owners should ensure everyone is safe and comfortable…it is not a mystery that we can’t see the virus…Suppose one of your staff members contract the virus…of course they can’t help that but are laughing, and talking while taking a customer’s order…Now that customer can potentially becomes infected…or the flip side of that is the Customer can be the carrier and the staff members can become infected! This place has been a blessing to me health wise I’m down 98pounds! I hope you all correct/ consider what I’ve shared…I need you...