Hikari Sushi & Grill Japanese Restaurant — Restaurant in Frisco

Cool environment and solid location. Service was pretty good they were very kind. That being said, the food could be better. Now granted, I’ve only been here the one time and it could have just been an off day or a new cook in the back. Keep in mind, there are many good reviews about the food. This is just my 1 time experience and I will be back to try it again someday. My sushi roll, was poorly made, not on purpose, but by an inexperienced sushi chef. Sushi is an art, and experience does play a factor in it. I’m good to form my review on it in the form of advice rather than in the form of criticism. As the owner of a sushi restaurant myself, I can share that: all raw fish in sushi should be served cold as it tastes and is more fresh. This also means that the sushi must be prepared quickly and efficiently. The proper amount of rice must be used to form a nice and tight layer around the outside, and the proper amount of pressure used while rolling it. This prevents the “looseness” of the roll that I recieved. It also helps with the next step, the cut. In this case, more rice and even pressure. Your sushi knife must be sharper than razor sharp. It should glide through the sushi like a knife through water, making quick cuts. This prevents the looseness of the top layer and gives it that nice tightness on its top and bottom, which actually does affect how the sushi tastes a great deal. Now for the ramen. They were good but bland, and a lot more flavor could and should be added. I tried to ask for salt and hot sauce but the staff member gave me salt and tajin, which I can’t fault them for as they could have been new and I think they may have been. I know what it’s like to be new at a workplace and doing your best to figure things out and I’m not going to take any stars away for it. I’ll come back again, and hope to add more stars in the future! When I do, feel free to reach out to me. I’m new to the area but I’m more than happy to make a few rolls with your sushi chefs and give them any knowledge I have....

I’ve been here a handful of times and each time I come I question why I even showed up. Every time I enter they ask me if I’m door dash or uber, which is the complete opposite.. I’m a customer. I’m seated fairly quick and am provided the menu.

This place is normally quick to ask you what you want to drink. The menu is a little outdated and I feel it could use an upgrade.

The sushi here is nowhere near fresh. Let’s be real we’re in the middle of Texas. I would expect it to be average with the other restaurants around, but the sushi here is lacking quality. Every time I’ve ordered a roll here the sushi practically falls apart in front of me once I grab it. It’s almost as if the chef didn’t know how to prep it. On top of all this every single time I’ve ever ordered from here I am never provided wasabi up front. So once my meal is served I have to wait another 5 mins for wasabi to land on the table.

I don’t understand being provided 1 napkin for an entire meal. The stingyness is cringe worthy and when I ask for more, the staff are confused as to why.

The atmosphere lacks an atmosphere. You have tables and booths but then the rest of the restaurant is just.. a mess. The door dash pickup area make no sense to me and isn’t inviting whatsoever.

Hikari is a tremendous disappointment and has been consistent with its irregularities the past year. While all the staff members are all nice, this place needs some major work before I will consider returning. On a side note, whatever that sewage smell is needs to go ASAP. I almost turned myself around and put the door when I...

If I could give less than one star for service I would. The worse we’ve had in a couple years. Visited this place last light. Husband and I really really needed a place w good service, atmosphere, and food, from a very hard week. Our server, “Kim”, was so hard to deal with.she forgot our kids food, we saw another person remind her. We asked 3x for siracha and we got little teaspoons of it. No wasabi or ginger w our sushi. Everything we asked for was thrown down on our table w an attitude for asking. We felt like we were in her way. Then she charged us gratuity bc we have 4 little children (9,6,3,&1), all ate earlier before we came and only ordered one dish to share bc they weren’t hungry. We never really saw her during our meal, but she rushed us to pay. My husband said we’re not ready come back in a minute, and she said “No.”We looked at each and asked her why she thinks we have to pay this demanded tip, she said there are 4kids and 2adults we charge gratuity. Very rude, appeared very unkept. Very disappointed as the atmosphere and food was okay, but the service seemed to have ruined a good meal and only frustrated us more than we needed. We’ll never come back. I would recommend to anyone, go the extra block up the street to somewhere else. Best Thai is around the corner, better atmosphere and service by far. We should have turned around like we...