The Honey Baked Ham Company — Restaurant in Frisco

Randall really went above and beyond helping me today and I had to come on and show some love to him and this wonderful store!

I've been shopping here since it opened and shopping honeybaked in general for years and years, always getting our holiday meals here. The meat is always cooked to perfection and never had a problem with being over cooked or anything like that so its always been a staple in our family.

When I talked to Randall, he explained the different cuts of meat and how it works and now I feel like I can pick better during the holidays. He said that I can come in anytime and they can show the different cuts too which is think is really awesome and helpful with picking meats for the holiday's.

He was so nice and knowledgeable and I just had to say something with how he took his time helping me over the phone.

This location is always my go to and everyone is great and very friendly there.

Mercedes I also talked to a few weeks ago and she was very helpful, sweet and accommodating as well!

Please do something nice for Randall and Mercedes.You can tell they care about their customers and are great people in general!

This is the location you want to be at during...

Pre-ordered ham and sides for Christmas. Went to pick up today and there were two lines. One wasn’t labeled but people were picking up hams they had ordered and the other line said “Retail Customers”. So, I got in the line were people were picking up their hams. When I finally get up there, she asked for the confirmation # which I provided. She couldn’t find it. She asked if it was pre-paid, which it wasn’t so, she sent me to the other long line that says “Retail Customers”. When I finally got to the cashier, the confirmation number in my email was “not a confirmation number.” I showed her the actual Confirmation Email which was ‘E22-Scott’. She said “it has to have numbers after it”. Lady, you’re looking at the confirmation email y’all sent me. So, I had to call my wife, who was out of town, who placed the order, to get all the details of what she ordered so they could just piece it all together right there. Get your signage together. Get your reservation numbers together. Don’t argue that my confirmation number is not the...

We’ve been coming to this location for years now. We have been pleased with how they would adjust for high volume holiday times/lines, have friendly staff, and from my experience…they still do a good job with that. HOWEVER, they changed something with their cajun Turkey. It did not have the savory flavor throughout the Turkey, it didn’t hold its moisture, and only had Cajun seasoning on it. The price increased but due to the good experience and flavor, we decided to still purchase. This review is to say PLEASE go back to your prior method of preparing the Cajun Turkey. We were dissatisfied this year for the 1st time. Service can be great but we come for the food. Without that, no need for us to return. We hope to hear...