I've been coming here for the past year with my girlfriend and the flavored latte's have always tasted nice. That being said I am never returning after the rude/poor service today 03/05/2025.
I arrive in parking lot at 6:50am a little before the stated opening time of 7am. While waiting, around 6:55 I noticed the main large gate that's locked and closed is now wide open. So I approach to see if they opened a little early as it was cold. As I get closer I also notice the front door is open as well. Figured it would be safe to go in as any reasonable person would.
As soon as I walk in both of the employees seemed alarmed that I was there, and before i could even introduce myself or ask if they are open yet or anything the first one very loudly and rudely informed me that they aren't open for 10 minutes. Her tone of voice was very rude, i got the impression that I wasn't welcome.
Now since I didn't even get a chance to speak, I must assume their reaction was based on my appearance as a male, since the only difference this time is that my girlfriend was not with me. I am a college educated high school substitute teacher and I dress well. I was wearing a pink Ralph Lauren polo with blue jeans and a black Armani jacket. I definitely don't give off intruder or homeless vagrant vibes.
If you are a guy, and you want coffee, I would consider other options first, especially if...
Read moreA group of about 8 of us went in to get their home made ice cream sandwiches which were delicious. As we were waiting, one of our senior friends went to the cup display area looking for a cup she had seen before and picked up the different cups to test the feeling while holding the cups individually so she can make an informed decision before purchasing. The male employee on at that time abruptly told my senior friend to not to touch the cups because the store didn't want her to touch the cups. Since we didn't like his manner, we approached 2 other employees and asked information regarding the cup my friend was looking for and how she could possibly order it online, which we found quite helpful. As we were talking with the two other employees, he walked over turned his back and did nothing but stand there to overhear our conversation. I noticed him ear hustling, so I asked my friend if he was the employee who was rude and abrupt with her. She replied in the affirmative in front of the two other employees. I asked them if we could move over because I didn't want to talk in front the rude and abrupt employee. They acquiesced and we continued our conversation. I would suggest that Dripp send their rude and abrupt for training on customer service and and an inservice on dealing with people of other cultures who have inhabited the US for...
Read moreExcellent atmosphere, perfect service, drinks were fantastic. We ordered: turkish coffee (shot) , cappucino, vanilla latte and a chai tea latte. Out of all of them the chai tea latte was my favorite! So delicious and creamy and the spicey flavor was perfect and not overbearing. The staff was all very sweet! Even 1 girl helped me carry out the drinks to the outdoor seating after she said they normally don't "serve" (its a bar style atmosphere like most coffee shops) she was super careful and very helpful! :) Outdoor seating area is huge so plenty of room and there is standing tables as well. Prices were standard price. Overall very happy with my service!
Only complaint.. the turkish coffee was not that great. My friend has drank traditional turkish coffee from Europe and even she said the recipe is wrong. It has more of a spicey taste versus the traditional black coffee flavor. The grainy texture didn't bother me cause that's normal for that drink. Wouldn't recommend it...I hope they try a different coffee bean for that one. They give you a second cup of a clear liquid/water but it has a weird taste and texture cause its a seltzer. The 2 flavors dont taste good together (turk coffee + clear...
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