Palapas Tacos

I went in on a Sunday with my family very excited to eat here and was I disappointed. The host was friendly but they need to be a little more professional. First off, the table we got sat on was dirty. There was still debris left and it was a bit sticky, also I requested a high chair or booster chair and was told they ran out. I was really confused because when I passed through the restaurant I did not see one single chair being used. My husband and I both ordered a molcajete each. When we received it we were disappointed and surprised to see that they serve it in a plastic molcajete and it came out warm but definitely not hot. On all other restaurants that we have ordered this type of plate it comes sizzling hot in an actual molcajete. Also, their horchata is horrible and their cafe de Olla has a good taste but it's a bit on the sweeter side also they serve it paper cups. I asked for some hot water to make my cafe de Olla less sweet and was told they didn't have hot water, so how do you make coffee? My mother in law ordered the birria plate which she said was okay but was barely warm. When I was trying to ask my server a question when she passed by she didn't stop but answered my question as she was walking away which made me not want to order dessert because my next question was regarding their Guayaba empanadas but got discouraged because I felt disregarded. This place is a bit pricey for what they offer. All of their non alcoholic drinks are serve on plastic Togo cups or paper cup and their plate are made of these rubber plastic material. The only positive experience I had was with the person who delivered our food. He was very professional, attentive, asked if I needed anything else without feeling I was rushed to answer and he was just very professional over all. In conclusion this was not at all a positive experience and will definitely not be returning. If you're looking for a great place for brunch at around the same price but better experience and ambiance in OC area try El Jardin in the city of orange. Everything is top tier and similar prices.