Starbucks Coffee Company — Restaurant in Gainesville

This was the first time have ever been humiliated in a coffee shop and I won't be back! Unless this site changes their staffing. I placed a mobile order and got the notification it was ready. I went in the shop, went to the appropriate letter marker on the counter, saw my drink and went to grab it. That's when it went bad. As I had my hand on my drink, Ronnie grabbed it and started to yelled at me. She asked me my name and I gave it to her. She continues to hold onto my drink and continues to yell at me. She yells that "for further reference, you do NOT just grab your drink, a barista has to hand it to you". She scolded me like I was a child. There was no sign stating this new policy and no way for me to know that this store is unlike every other one I have been to. Ronnie had everyone in that shop staring at me. She was so rude to me and does not need to work in customer service. I saw her get rude with another customer as I was...

Definitely the worse Starbucks I’ve ever been to. I’ve have them multiple chances cause it’s convenient being in the hospital. The frappes are always way too liquidy. Basically just a cold coffee. I’ve tried getting them to remake it and they can’t get it right. Also tried getting different frappes still same thing. Not only the consistency of them but the taste is off as well. The other big flaw they have is not taking cash. That’s about ridiculous to...

Just so everyone knows, the photos shown here are not accurate because they are photos of the Hub Starbucks, which is much further across campus. Also they do not serve things like meatballs, or truffles-I think these are images of catering perhaps? Not sure...also the location is inaccurate as well, as this Starbucks is literally right behind the science library, next to panda express and across from the Chick-fil-A on the Sun Terrace. There is also NO...