Every time i go to kfc's drive thru it's always on jam. Remember the inside is closed off because of the virus. So its drive thru or delivery. I hear to many horror stories about the compaines they use for delivery. I don't expect to get my food in twenty minutes, but my wait time shouldn't be in two hrs and drivers still expect to get a tip. I also don't need to hear your sob story cause their aren't enough drivers on the road. I tried the app once but it kept erasing my order or screen kept freezing out and when i tried to cash out it kept adding food onto my order. I cancelled the app from my phone. Boy o boy was i hungry,and it was to late to get a delivery from Happy's (my go to place) so i settled for toast and eggs. So i recommend, Kentucky Fried Chicken. Their drive thru line moves very quickly and the worker who takes your order (when i go it's always the same guy) handles money and gives you your food and change also extras u may want(sauce, napkins etc...) He's always polite and not complaining ,if he does we don't hear it. Lets not forget the workers kicking butt getting the food together and placing it in correct bags. First few times i checked my bags to be sure before i left that everything waa correct , all it takes is one time to get home and order is wrong for you to start checking your bag before you drive away. Now i don't any longer. The people on the grill are keeping up with the tickets being given to them, so congrats to them ALL!!!...
Read moreKFC on Ford road in Westland Michigan has terrible horrible unprofessional service the cashier let me order my food place my order which would have been round off 3250 total then tell me she hollered from the back the manager did to the front line saying they have no more chicken wings so when I go to the car and come back my daughter informs me that she turned around and said they had no chicken the only thing that popped in my mind was number one not professional number two she's not doing her job well at all number three someone doesn't know how to take inventory or wasn't trained properly to do inventory there's no way in the world you are a chicken establishment whether you are corporate KFC or a franchise KFC that you should have ran out of chicken there's no way I don't understand I was appalled two thumbs down zero Stars for KFC in Westland Michigan on Ford road however the one on Ford road in garden City has outstanding services and they also had chicken would you believe that I will be taking my business to KFC on Ford road in garden...
Read moreI went through the drive-through. This is more than one time this is happened where I am always missing something from the bag there’s no silverware no condiments for the food that you order. I’m not understanding people that order a dinner. Do you get a fork and a knife and a napkin we ordered food boxes we got no sauces for chicken nuggets. Everything is dry and terrible. The cake I ordered a cake I didn’t get it the service when I called back. I couldn’t even explain to her the rest of my complaint because she was she made me feel uncomfortable. She told me oh well whatever This is what you get when you hire young help that can’t handle their job because they’re overwhelmed She needs to learn better manners because no one is rude to her and no one‘s yelled at her and no one called her names and no one was swearing. The only rude person I had was the person that doesn’t want to give me the name her name actually that she claims she’s the manager I will find...
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