Taco Bell — Restaurant in Garden Grove

We just went to taco bell through the drive thru, my boyfriend specifically ordered me two cheesy bean and rice burritos with black beans instead of the regular beans from the value menu and on the screen of the drive thru it clearly stated "Bean Burrito sb bf to black bean" and my boyfriend asked the worker, the guy with the glasses, if those were the cheesy bean and rice burritos because it did not look like the cheesy bean and black burritos since it said sub beef since the cheesy bean and rice burritos don't originally have beef and the worker said "yes they are" and we can literally hear the workers laughing in the background so we just went along with the worker since he claimed they were the right burritos, then my boyfriend orders himself a Black Bean crunch wrap but when we got home THE WHOLE ORDER WAS WRONG, I got the wrong burritos like I originally assumed but when my bf asked the worker he said they were the right ones which they weren't and also my boyfriend was given a beef crunch wrap, my boyfriend cant even eat meat, we didn't even get to eat our food, horrible service, never coming back to this taco bell again, such a...

Horrible! Never going there again! Went through the drive-thru purchased 6 items. As I was pulling out I realized I was missing an item. I turn the car around go inside and tell the lady who helped me at the drive thru "I'm missing an item" She proceeds to tell me very rudely "NO YOU'RE NOT" so I tell her my receipt says I ordered 6 items I only have 5. She looks through the bag and tell me "you're missing a taco" no apology or anything. I am finally given what I paid for or so I thought. I go home and realize that she broke all the tacos I had received when she went through the bag! To top it off, my order wasn't even correct I added sour cream to my double decker and it came with none (mind u that is extra)! They have horrible customer service and the quality of the food is as crappy as...

Not such a bad place. I feel bad by not interacting with the staff, but the kiosk was so convenient and I wanted a lot of substitutes on my burrito. Didn't need to confuse anyone. They gave me what I requested, and quick too!

Bathroom was strange. I guess there is a key to use, there was a womens restroom and unisex restroom. The unisex one was wide open, so I popped in. Well; I was doing my thing, as one does after eating at TacoBell, and some guy uses a key to walk right in. Omg! I said I'd be a moment! Anyway, no problems, just embarrassment. But... na, won't be using that...