Yoshinoya Gardena — Restaurant in Gardena

I've been a regular at this Yoshinoya for a long time and have always loved it, but my recent visit was extremely disappointing. My partner and I ordered two XL Combos and four tempura shrimp, and the food was terrible across the board. The chicken was so dry it had a strange, old taste, and the vegetables were barely cooked with whole, hard pieces. The beef in the combo was also dry and full of fatty pieces. To top it off, the rice was undercooked. The tempura shrimp were stiff and flavorless, clearly over-fried. We were so unhappy with the food that we felt we completely wasted our money we pay $35.98. It made us feel sick, and we're concerned about getting food poisoning. On top of the food issues, the service was unacceptable. I saw a cook working the cash register and then returning to the kitchen without washing his hands, which is unsanitary and inappropriate. The other staff seemed completely disengaged, as if they were just waiting for their shift to end. The quality was far below the usual standard I'm used to. I hope this was just a bad day and that the great staff I've seen in the past return. The current team, including Lazaro T. (whose name was on the receipt), is not up to the task. We're very disappointed and hope the management takes these serious issues to heart. #1) On Wednesday 8/13/2025 At 11:05:03 Pm Order Id:AABEVM5JAECZ axel - To Go Employee: Lazaro T 2 XL Combo Sub Total. $27.58 Sales tax. $2.90 Order Total. $30.48 #2 8/13/2025 At 11:05:30 Pm Order Id:AABEVM5JAEC2 1 - To Go Employee: Lazaro T 2 Tempura shrimp - 2(@2.49) Sub Total. $4.98 Sales tax. $0.52 Order Total....

Haven’t had yoshinoya in years but I had a birthday reward so I used it to order my dad some food to his work. Maybe it’s because of inflation and rising costs or whatever, but I don’t remember the bowls being this small. My dad has fairly small hands for a man and the bowl was literally the size of his fist. All the meat could be picked up with one scoop of a fork. I read in some reviews that this place is very skimpy with their servings, but this is beyond unbelievable for the money they are charging.

What annoyed me the most was that I ordered this to be delivered through the yoshinoya website. 40 minutes in, and the order still hadn’t been picked up. I called the store and the manager seems to have zero clue on the delivery service that Yoshinoya utilizes, saying that corporate is in charge of delivery and that they have no control over delivery at the store. I asked for contact info so I could reach out to corporate, the fool of a manager said he has an email address. Thankfully, the delivery driver showed up at that exact moment to pick up my food, but what was I supposed to do with an email address? Wait 3-5 business days for a response about why my food isn’t being picked up? Please train and inform your staff of the delivery process that the company you work for offers,...

So bad the cashier in duty got a really bad custoner service. 1st we ask for a token for the restroom after we purchased our food, im with my siblings and a friend around 2am the ghy said that they run out out of token for the restroom. We have 2 ladies badly needed the restroom and 4 other customers have the same situation. We ask the guy why he run out of it and is there any acces to open the restroom even manager was not on the floor that time or not in the store. There was a little argument on the restroom buy not helping as out but the good thing the cashier guy called the manager to have acces on the tokens for the restroom he did a good job but the way that cashier treated me and my siblings he traw the token on us in the table. We just got surprised the way he treated us a very bad custoner service. Hope you can check if you have the cctv cameras on this branch and you will see all the thi gs that happened. Im a manager on a restaurant too and they way that guy treated us is so unacceptable. He even tol us he will call a police but when i talked to hin about bad customer service that he did i told him i can call a police for him about the...