Starbucks — Restaurant in Geneva Township

The staff was very friendly, great clean place! I NEVER usually write a review, but I had to this time. For years I have always gotten a peppermint mocha or white peppermint mocha when the time comes around. I noticed when I received my drink, it looked a little off and had no chocolate shavings like it usually does (even when I don’t get whipped cream, there’s the shavings). I didn’t think much of it, until I was almost home and took a few sips. Unfortunately it tasted like something I could make at home. I didn’t really taste any white chocolate, and a LOT of peppermint. Like somebody put a lot of peppermint extract in it! It was very strong and ruined my drink. I thought I could tough it up, but ended up wasting a Venti’s worth and dumped it out because of how bad it tasted. I know what it usually tastes like, but this was definitely not a white chocolate peppermint mocha. More of an extreme...

For the first time in years we had a negative experience at this location. The service was EXTRA slow. I even asked if there was a staffing issue. She explained that the drive through was busy. My concerns were addressed as to how several customers were served ahead of us. Explaining how those customers could have ordered in the mobile app. Maybe, but we were sitting near the door. I clearly heard people order after us, and still their orders came before ours. There's no way for me to know with certainty. I can only take her explanation, however I left feeling a certain kinda way, it...

The service is horrible. They are so slow. We waited 20 minutes for one drink. Their we three more people that walked in AFTER us and ordered AFTER us and somehow got their drinks first. Very dissatisfied and disappointed. So we asked for a refund on the coffee and we got it but the guy that refunded us asked the people where are drinks are and the lady said what Frappuccinos. That is makes...