we love barbs and get it often because the food is great, it’s one of our favorites, and we chose tonight to go to the one that’s a little bit closer to us, but had the absolute worst service at the Athens location on Epps Bridge and will now be making the drive to the Bethlehem location from now on because of it. The kid behind the counter making our food, you could tell hated his job, he was just tossing the toppings on there and spilling food all over the place. he cut us off every time by saying “anything else?” while we were in the middle of trying to say what else we wanted. did it to several people behind us as well, made it very awkward to try and order what things you actually wanted because he made you feel so rushed. barely put anything on there when we asked for cheese dip or sour cream, and then proceeded to roll the burrito we got into a ball, didn’t even try to roll it in any kind of uniform. not to mention the restaurant itself was a mess, the floors and counters had not been cleaned in quite awhile. so irritated with the service that we will not be going back to this location.
this happened on Friday 3/8/2019 at...
Read moreAvoid this Barberitos (1880 Epps Bridge). It skimps on the portions in an almost comic fashion. Everything the guy behind the counter scooped out yesterday (Monday, August 4, 2025, dinner) was winnowed down to the smallest possible serving before setting it on the burrito. The coup de gras was when the gal at the register gave me about five chips on the side. As a customer for literally decades at other branches, I couldn't believe my eyes. So I asked for more chips and she gave me all of five additional chips. Sorry, but wth? You don't skimp on chips, and you don't pinch on portions either! In sum, about 12 dollars wasted on two tablespoons of beans, one tablespoon of rice, and a tortilla, with a smattering of fixings (but not too many! Nooooo, we wouldn't want anyone making a meal of it). Come on you guys. Do you really instruct your employees to mete out such ridiculously ungenerous servings? Don't answer because I'm never coming back. Readers, go to the Five Points Barberitos instead. Much better customer care, and a better...
Read moreBUGS and careless! My sister and I came to this particular barberitos 8/18. The guy making my burrito I asked for onions and green peppers he put them on the grill for 30 seconds I asked him to keep them on there longer I like them soft he just looked at me said okay and still continued taking them off as he was saying okay. There was a line I didn't want to complain, however when I bit into it they were raw I told the manager what happened and she laughed and said k and made me another without the peppers and onions this time. The table my sister and I originally sat at was close to the hallway (near the bathroom it smelled foul) so halfway through devouring our food we decided to move. But I happened to look down and there was a bug not to mention the other half of the restaurant was so dirty. All the employees were just standing around behind the counter and going to the drink machine walking around the dirty facility. I have...
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