Highlands Grill Kennesaw — Restaurant in Georgia

DO NOT! I REPEAT DO NOT SPEND MONEY IN THIS MOM AND POP ESTABLISHMENT!!!! I WENT HERE AFTER BEING LIED TO ABOUT BEING ABLE TO SEE A CERTAIN GAME. GOT THERE AND THEY DIDNT HAVE THE GAME. FINE. SERVER SEEMED ANNOYED THAT THE GAME WAS THE MAIN REASON WE CAME. WE STAYED ANYWAY. AFTER MEDIOCRE SERVICE, IF THAT, WE PAID OUR TAB AND GOT UP TO LEAVE ONLY TO BE APPROACHED BY SOMöE HOMLEY DIRTY GUY NAMED "JEFF "THAT GOD KNOWS WHERE HE CAME FROM DEMANDING THAT I LEAVE A TIP! MY COUSIN WHO I WAS WITH HOWEVER DID TIP THE SERVER AND HE HAD THE NERVE TO COMPLAIN ABOUT THE AMOUNT. A TIP IS A COURTESY! A BONUS! A THANK YOU FOR A PLEASANT EXPERIENCE! WHICH I DID NOT HAVE. HOW DARE YOU WALK UP TO ME AND TELL ME TO PAY A TIP??!!! EVEN IF SHE DESERVED IT WHAT PROFESSIONAL DOES THAT. I REMAINED PLEASANT AND LEFT SO THAT I DIDNT HAVE TO LOSE MY COOL IN PUBLIC. I CALLED TO SPEAK WITH A MANAGER AND HE CLAIMED TO BE THAT. THEN PROCEEDED TO TELL US HOW DARE WE LEAVE $2.00... WHAT?????!!!! HE REFUSED TO GIVE HIS BOSS NAME OR WHOEVER IS RESPONSIBLE FOR THIS ESTABLISHMENT. HE HUNG UP THE PHONE IN MY FACE AS I WAS SPEAKING. IRRATE OR NOT IF YOU ARE A MANAGER YOU SHOULD BE TRAINED TO BE PROFESSIONAL AND NOT BULLY YOUR CUSTOMERS FOR TIPS! UNACCEPTABLE!!!! IF ANYONE HAS CONTACT FOR THE OWNER PLEASE PROVIDE IT TO ME. I WILL NOT LET THIS GO. I SPENT MY MONEY HERE AND TO BE TREATED LIKE THAT OVER A TIP WAS OUTRAGEOUS! DO NOT GO HERE ITS NOT WORTH IT! I WILL GO AS FAR AS I HAVE TO IN ORDER TO GET THIS...

I went last Saturday with a group of friends, six of us total. The set up is pretty cool, there are plenty of big TV's and a projector screen for watching sports. The crowd is interesting to say the least. On a saturday night, it seemed to me like the type of crowd that doesn't go to the club after the bar, not to mention a lot of the people in there weren't 21. Service was a little slow, but it was very busy so I understand, I am a server as well. Our server (I forgot his name) was very friendly and checked on us when he walked by. We ordered a pitcher of 420 and PBR and were brought plastic cups to drink out of. I heavily prefer drinking out of a glass, but it was no big deal, the pitcher was cold. The second pitcher of 420 that was ordered came out with a solid 3 to 4 inches of head(foam) on top. We didn't think it was that big of a deal. I also ordered a side of fries (I had ate before I went) and they were excellent. My two main negatives were the Alabama Slamma's that we ordered and the music selection. The shots were 100% not made correctly and tasted like straight grenadine. The music was the reason that we left. The "DJ" was playing music from Disney movies. No joke. The first one was from "Mulan", it was pretty funny and everyone got a kick out of it. Four disney songs later from various movies like the Lion King and we got the hell out of there. Needless to say that despite the friendly waiter and good fries, we will not be back...

So I’ve gone here a bunch of times. It’s super close to the Stone summit climbing gym - so I go with my friends from there. I will mention that we are active , health conscious people and I don’t think any of us smoke. We sat inside one time and realized that we should sit outside next time- due to the smoking facing. I liked their tator tots and the beer was so cheap. It was awesome. Even the service for our small group was great. The one time we sat on the patio we had a group of like 10. The server told us she was new. But even still We were amazed at how long we were waiting for our first drink. It was literally comedic, it was taking so long. We asked her if we could have the music turned down on the patio (most of us having served tables before - we didn’t think that was such an outlandish request) we asked several times and finally the manager came out to tell us that they couldn’t turn the music down. It really ruined the experience- ya know - not being able to have a conversation with the person on the other side of the table from you. We haven’t...