Starbucks — Restaurant in Georgia

I went yesterday afternoon to get a cup of coffee before a meeting I needed to attend. It was just after 6PM. I ordered a medium roast Venti cup. Was in the drive thru line for 20 minutes. I pull up, pay for my coffee and they asked me to pull around and they will bring it out. I was a bit confused since I ordered a simple cup of black coffee. I pull around and then a minute later, a young lady comes out to tell me they can't make me a cup of coffee but they can make me an Americano. I say what is that? Espresso with water. I said "but I just want a cup of coffee: I am at Starbucks right?" Yes, but we can't brew any more coffee. I can make you an Americano. No, I just want a cup of coffee. I can't brew any coffee. Can I get my money back. Sure, and she runs back inside. I sit there for a few minutes not in my happy space. I need to get to my meeting and I simply can't wait any longer. So I leave with no money and no coffee! Needless to say this was my first and last trip to this Starbucks. Very...

I order a venti iced coffee told her only fill the cup about halfway with ice. This girl hands me a cup that isn’t even filled 1/4 of the way with drink I literally look at her dumbfound like wth and she literally has no clue what’s wrong so I tell her I said halfway with ice not less than 1/4 coffee it was literally below the lowest black line on the cup. So she takes it from me fills the entire cup with milk and hands it back. I will NEVER EVER go to this Starbucks again I really don’t understand how someone so ignorant even gets a job

*Update What in the hell is wrong with these people really I don’t understand. I go in say I want an Iced venti triple espresso with five pumps of white mocha. These dumb people hand me a plastic cup half full of liquid....

I placed a mobile order since my husband was nearby and picking up take-out dinner for our family but much to our surprise he gets there and they had nothing in stock to make a skinny mocha latte and were very short on other items as well. I mobile ordered so they apparently couldn't give me my refund back on my Starbucks card either which I have received refunds before. I thought we may have found a decent place close to where my son plays baseball and we walk our dogs etc but apparently not. This is also Superbowl weekend and you would think they'd have a little more in stock to be on safe side. I don't recommend this location at all. If they change and finally have items in stock on a continuing basis then I'll change and update my...