Normally I am very happy with this location. However today I went to pick up lunch and was shocked by what I observed. First of all the music behind the counter was quite obscene and loud! The lady said it was her coworkers music he started before he left for a break...which she didn't know why she was left alone. Meanwhile she had 4 people in line, managing the making of sandwiches and checking out. The person in front of me reported the fountain drinks were spraying everywhere, to which she replied that would be the other guy's job, the one who left her. She then said he walks down to the vape shop and will be gone 2-3 times longer than a break is supposed to be. Currently he had been gone 45 min-- at lunchtime!!! I got great service from her, but was disgusted by all other aspects of my service. I looked in the vape shop as I walked by---saw him leaning back in a chair with...
Read moreI'm so not happy. I went in yesterday to order a meal. It was great except I was told I couldn't not use buy get one free foot long coupon paying cash in store. The employees were friendly and the restaurant was clean. I was told that I could order only and use it for in store pick up. That was not correct but I used a buy one get one 50% footlong coupon. That isn't the real problem. My food was wrong when I got home after ordering online today. I double checked my paper receipt it was correct on the receipt and wrong on my two sandwiches. I had some extra veggies one and missing other items on both, not good. Then when I and my mother open our sandwiches and started eating there was hair in both of them! I'm not going to say I'll never go back but it's going to be a while or at least I won't be ordering...
Read moreSo the person taking my order started to make my sandwich and then an older lady came from the back and interrupted. She berated the worker for something to do with the bread and not alerting her. She did this multiple times while my sandwich was being made, each time interrupting the person making my sandwich.
She then, multiple times, opened up the big heater where all the bread is kept, with no sanitary gear on. No hair net, no gloves, no mask, and breathed all over the bread. She spoke while the bread was still in front of her and moved the trays of bread around while still holding the tray.
Unsanitary, disruptive, and unprofessional. I don't know her name but I couldn't believe the wa y she acted,...
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