This is a late review, so this incident occurred on 12/10/22. If I can give this review a zero to the 10th power, I would! I won't complain about the lady at cash register bc she did what she could do. The store was not clean from the lobby to the restroom! The floor was so sticky that my shoes were sticking to the floor every time I took a step and you could actually hear the sticking sound and from everyone else's shoes as well! This was about 11AM, so you know that means the night crew didn't mop the floors at all! The drink station was completely out of ice and no matching tops, so imagine how aggravating that was for the customers and the area looked as if it hadn't been wiped down correctly from previous night! The staff looked like college-age kids and there was one mgr on duty. The mgr was a black lady looked btwn age of late 40s to mid 50s. The staff was standing around doing absolutely nothing and there was plenty they cldve been doing esp with a dirty lobby & restroom! Some were on their cell phones like they were on break, in the front, where customers could actually see them. The mgr was playing her music on her Bluetooth. It was loud and she act as if nobody was ard to hear it! She came to the register to correct a problem caused by the cashier and that's when we all heard the music. After 10 minutes of waiting, just to get a $5 Biggie Bag, we decided to eat inside....my mistake! Got to the table, by the window, the night crew must've not clean the windows bc I saw hair balls in the corner...eewww!! The worst part is when I needed to go to the restroom and wash my hands and got stuck in the stall! I literally cldnt get out bc it was stuck! The lock would not open, so I had to crawl on the floor to get out!! The floor was dirty and then when I washed my hands, no paper towels and it was no hand blower as a backup! HORRIBLE experience ever! I was totally turned off by Wendy's this day...nvr will I go to this...
Read moreThis is the worst Wendy's location EVER! I went last night, ordered a 4 piece nugget and a classic single with cheese. So when I get home, there's no honey mustard for my nuggets. Okay, I was a little annoyed, but they're fine without sauce, so I wasn't upset. Then, I get to the sandwich, and there is NO LETTUCE, NO ONIONS, NO TOMATOES, AND NO PICKLES. All they gave me was bun, burger, cheese, mayo, and ketchup. Really?! So I call to let the manager know, and with a bit of attitude, she offered to give me a free number one combo. Truth be told, the food here is so bad, I don't even plan to get the free food! (And let me tell you, I'm not one to pass up a free meal!) I visit this Wendy's often, as they are the closest to me. More times than not, there's something wrong with my order. And the food is usually horrible. Burgers are old and dry, fries are never fresh, the only thing they get right are the drinks. Beware of this location, and check your food before you leave, because nine times out of ten your order will be wrong or...
Read moreThis wendys is horrible from the night manager to the people who help pack the bags the best part of the while experience was the cashier she had good customer sercoxe skills yheu weren't great but they were good I think if she was placrd with a better staff that would help better her skills somebody had a problem with there fries and gave nothing but attitude when I got my food 1 of my fries was missing so I went to the counter to tell them that and the "fry maker " jad the nerve to say EVERYBODY WANT TO COMPLAIN ABOUT THERE FRIES so when I addressed the situation and her attitude she in return said I wasn't talking about you but she didn't say that until I said something about my fries the manager had the nerve to be just as bad as the rest of the staff (her friends) and acted as if the lady complaining about her fries was a problem for her and called herself just giving her her money AND gave her the wrong amount 😂😂😂😂 that night crew was a mess and I hope they didn't pass their inspection they were having the next day ratchetness...
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