My Thai Bowl — Restaurant in Gilbert

My wife and I have dined at My Thai Bowl with our families for a long time, well over a year. We've probably been at least 6 or 7 times and have had nothing but satisfying experiences, until today. Mine and my wife's parents took us to My Thai Bowl for lunch today, not more than an hour ago. We thought we were in store for another enjoyable time at this restaurant. We couldn't have been more wrong. In the interest of full disclosure, my wife and I are vegan, a decision prompted by health purposes. Our parents aren't vegan so they aren't quite so particular about what they eat as we are. We ordered the veggie version of the pad see ew from the Thai man working behind the counter and expected to be brought a vegan dish. Instead, when the Thai lady (who is the owner of My Thai Bowl) brought us our order we were surprised with what appeared to be egg morsels in both of our dishes. None of the dishes we ordered during our previous visits had any trace of egg in them so we came to expect that "Veggie" meant vegan. Also, when we ordered I asked whether the "egg rolls" which the Thai man told us were included with every dish were vegan. I had never before heard them referenced as "egg rolls" so this confused me. All the times previous they were referenced as veggie spring rolls. He told me that they were vegan so I once again felt at ease about ordering. At this moment anyone with any modicum of common sense could identify us as vegan. Not this man. Instead, he asked us for payment and continued working as if we didn't say anything unusual whatsoever. This is the other reason we figured that the pad see ew was vegan. After identifying the egg in our dishes, I brought the boxes containing our meals to the owner at the counter. She told me that I should have looked at the menu, since the description lists egg in the dish, and that she would not have the dishes remade for us. Side note: we have never before been furnished with a menu prior to ordering on any of our previous visits. This time, the menus were carelessly strewn on a little table in front of the counter where our attention was not directed by anyone working at My Thai Bowl. When the owner told me that she wouldn't have the dishes remade for us I asked her to make an exception for us since we didn't know about the egg. At this point, the owner was irate. She raised her voice to what certainly wasn't an inside voice as she lectured us on how it would be a massive imposition on her part to remake the dish for me and my wife due to COVID-19 and whatever other reasons she could conjure up. My wife interjected by saying that the menu on the wall (which is what everyone in my group was referencing) or this lady's husband (the Thai man who facilitated our order) didn't indicate that there was egg in the dish. The owner then had the audacity to call my wife "a liar". At this point my wife was asking me to leave with her because she was so hurt by the owner's accusation and behavior toward her. We weren't about to take any more verbal abuse so we began to leave. While we were leaving I overheard my dad reminding the owner that we are loyal paying customers and that my wife and I would tell all our friends to avoid My Thai Bowl in the future. But, his efforts were in vain. The owner was too headstrong to change course at this stage. And sadly, all of our fond memories of nice lunches with our family at My Thai Bowl on Sunday afternoons are a little less fond. They are tainted with the memory of a belligerent owner who insisted that we were wrong and ultimately made us feel unwelcome in her establishment. So, it's with a heavy heart that I say goodbye to My Thai Bowl. Hopefully, the owner gets help for whatever made her lash out to my wife and me the way that she did. Regardless, we won't be back for more of her verbal abuse. I have no doubt my friends and family won't...

Today was my first experience with My Thai Bowl. Covid-19 has slowed my dining down a lot but I was craving some Tom Yam Bu and spicy curry.

Upon entering the door the place was empty and seemed somewhat sparse. Seating had been moved for ample social distancing. The woman at the front desk promptly greeted me. I looked the menu over, remembering all the flavors and dishes I tried on my long stint in Bangkok.

I decided on the Penang Curry, Tom Yam Bu and Pad Thai NO spicy for the kids. The woman at the counter told me that it would be ready in 8 minutes and it was. I raced home and opened the take away packages to delicious smells. The Tom Yam was spicy and tangy. The Penang was peanuts and spicy and the pad Thai was just pad Thai (not generally my favorite dish).

It was a decent price, fast and good tasting. It’s not Thailand, but a worthy rapid fix....

By far one of the best Thai foods I have ever had. The food is delicious and no matter what I have from the menu. It's always made fresh and by far the most delightful of flavors. The appetizers are fantastic, one of my personal favorites are the salad rolls. Fresh crisp vegetables in rice paper with a peanut dipping sauce that is addictive. The pad thai chicken is my go to favorite. The Mango Delight Chicken with brown rice that is always an amazing option too . An extra special treat is the Fried Bananas in ice Cream, topped with a drizzle of honey and cherry on top. There are many options to choose from. The people there are truly amazing and you will not leave there knowing they value you for coming in. I can't rave enough about the food. ...