Los Mariachis — Restaurant in Glasgow

We love going here and getting take out but not anymore considering they may mess the take out order up and not stand by making it right. After driving all the way into town to find out they given my husband a piece of flat fish and nothing else on a plate lol. The guy who messed up the order apologized and was very sincere but apparently nothing was written down for the free fish taco meal he had promised for the trouble. Anyways well take our business to el mazatlan on the hill at least they stand by what they say. The problem was we didnt even ask for the free meal I just thought maybe they gave us someone elses order. So the guy offered a free fish taco meal and 15% off of my plate. I had called tonight because I didn't want to cook because my mother has been in the hospital for 4 days I thought well why not and when I call the dude cant find our names and puts a manager on the phone and he has no clue either and well by this point Im so exhausted I just told the manager that we would just call el mazatlan because at least rhey would get it right the first time and no confusion. So check your orders and dont really plan on them standing by what they offer for messing up your order. I mean nothing really spectacular about the food it is kinda bland after thinking about it compared to el mazatlan but its closer to home. But Ill drive the...

Went into this restaurant for lunch. There was 7 of us dining in. I ordered chicken fajitas. Which I ate was going to take the left overs home for later. When pouring the food into the to go box I seen a black hair so course I pull it out it was long and buried in my food. Keep in mind I had been eating this no telling how many I had already ate. After pulling it out it still had quite a bit of food on the hair of course. The waiter came back I showed her the hair which I had laid on the top of the to go box. She went got the manger when the manger got to the table I processed to tell her what happen. She then ask for the hair so I had to pick the hair back up gross to give her the hair. I gave her the hair she literally holds the hair up to the light to see the color of the hair and length. Then she tells me the kitchen staff wear hair nets. Then she twirling the hair around her finger yuck!!! I said ok well the hair was in my food take a DNA of the hair. Clearly she could see I was blonde haired. She did take the meal I ordered off the ticket. However when spending 100.00 to eat somewhere I shouldn’t be finding hair in my food. It was the way the manger approach the situation almost as if I put the nasty hair in the food when cleary you could see from the amount of food on it that it was buried in the food. It made me so sick I...

After a long day at work my girlfriend and I were hungry for some Mexican. We decided to try calling Los Mariachis and after 50+ attempts (I’m stubborn), including 10+ hangups mid sentence, being sent straight to voicemail, or just no ring at all, we’ve decided to no longer support this restaurant. Very disappointed all around. Not to mention the last time we went and picked up an order 4 separate employees either walked past or just stared at me standing at the counter instead of helping or finding the person who could help Edit: I can’t reply so I’ll edit this post. It was Tuesday, April 2nd. I can recognize when a landline or phone is busy, I know the dial tone or can hear the message saying call back. The problem is I would hear someone pick up, with background noise so I know the line was live, and I would start talking only to be hung up on after speaking for a bit. It wasn’t because the line was busy, that would happen too but what upset me was being hung up...