Haus Murphy's — Restaurant in Glendale

7/5/25: Short version - quaint restaurant, gorgeous decor, excellent food, fantastic service. Totally worth a revisit.

Long version - this particular Saturday we opted for a late lunch/dearly dinner. Craving German food, my sister selected Haus. I had been there years earlier (before I started Yelping) & enjoyed it immensely so off we went.

Service: far exceeded our expectations. Our server, Scottie, was wonderful. He was friendly, bantered with us the entire time, kept checking in to see how things were, if we needed anything. He was knowledgeable about the menu & we often sought his advice, going with his recommendations.

Appetizers: 10 oz pretzel & stuffed mushrooms. The pretzel was gi-normous. Scottie offered to have more salt added to the pretzel (it was a bit bare). Now that's an eye for detail many people don't have. But it was salted enough for us, plus it was hot & the mustardy cheese that came with was perfect. The stuffed shrooms were so damn tasty. The plating was well done (almost too pretty to eat). I said almost. We dove right in. :-) They were chock full of meat (no skimping involved), the drizzles on the plate were mild & added some flair; and though I am not a fan of onions, I still enjoyed the dried/fried onions that came with the shrooms.

Cocktails: Black Forest old fashioned, Schwimmbad. Smooth & sweet respectively. Decently priced. It was Shots Saturday, which meant 1/2 price shots (two shots for $8). First round was the Feiling (fig vodka) & Kirschwasser (tasted like 100 proof moonshine). We both agreed the Feiling was the best (slightly sweet, smooth like the bourbon), the Kirschwasser was too harsh for us. Our second round we enjoyed schnapps shots (say that fast five times): apfel & blackberry. Of those, the apfel was the best. The next Saturday we visit Haus, it will be rough trying to decide which shots to get, go with what we know or try something new. It's going to be a tough decision. Ha!

Meals: Kassler brat combo (pork chop aka chunk of ham; choice of brat, I selected the big smokey; chose two gravy sides: paprika & rouladen; also a side of spätzle), plus the Eisbein (smoked pork shank). Both came with sauerkraut (duh) and the brat combo had whipped potatoes, the Eisbein came with German fried potatoes. DELICIOUS! All of it was DELICIOUS! Very large portions of everything, even the spätzle. Hell, I had delicious leftovers for lunch at work for the next three days, it was that much food ... of course we had to save room for dessert.

Dessert: sauerkraut torte. We have Scottie to thank for this selection. Once again, he was spot on. We were a bit apprehensive about the sauerkraut, but he explained it was for moisture -- and yes, the torte was extremely moist (and no, it was not "sauer" but sweet). If you see my pic, the saltshaker was placed there to illustrate the size of the torte.

Final answer? Haus Murphy's is a joy. Large menu, friendly & courteous staff willing to explain & offer recommendations, reasonably priced items, large portions. Will most...

First time here. Made a reservation for 6pm for 4 people on a Saturday evening. Unsure if it was booked or not because the form is just a google doc and doesn’t tell you availability. We ended up knowing we were going to be a little late. Tried to call many times but kept getting a “user busy” message. So I made a new reservation for 6:30. We arrived at 6:20. Hostess saw my reservation and said it would be about 10 mins. No prob. Ended up being 20. Not a big deal. We were greeted by our server who took our drink order but walked away without asking if we wanted anything else. When she brought our drinks, we ordered the pretzel and potato pancakes. It took 30 mins to get our appetizers. We had no napkins or silverware but started eating cuz we were so hungry. Asked another hostess girl for silverware and napkins and she asked what we needed. If she had looked at the table she could have seen we had nothing. She then brought us 3 knives and 3 forks, for 4 people, and a tiny stack of cocktail napkins. Seriously? We asked her for a 4th set. It took over an hour to get our food and our waitress, though friendly, never checked on us. I ordered the meatloaf which was supposed to come with mashed potatoes but instead I got sauerkraut potatoes. They were ok but I was disappointed in my whole meal. Meatloaf was lukewarm and just ok for flavor, green beans were extremely salty and drowned in oil. I have IBS and knew the food was prob going to cause me some issues but I was so hungry I ate it. The others in my party were content with their food but two ordered the same thing (schnitzel) and one arrived with gravy and one didn’t. We asked for a second gravy and were not told about an extra charge. When the bill came, we were surprised to see a $1 charge for each gravy. We also had a $5 extra charge for my friend’s pasta dish. When we asked about that we were told it was a $5 charge to add sausage. We weren’t told that when we ordered. Our server said she’s been telling the owners they need to put that on the menu. Yes they should but also why didn’t our server tell us it was extra when we ordered? The inside was dingy and sad, decor was dusty. It needs a massive deep clean and an overhaul. There was a sweet old man playing the accordion but I found it to be too loud and had to speak very loudly to be have a conversation. It was busy and the staff were friendly so I’m willing to overlook some things but overall the experience was disappointing, especially my meal and the wait time for food. We...

Attended their Oktoberfest. Made a reservation for 6:00. Didn’t matter, because we ended up waiting for 20 minutes in line. Reservations couldn’t be made online, you had to send them your phone number and they call you individually. Cover charge was $10pp, cash only, even though they accept cards for food. No ATM on premises.

Finally seated around 6:30. Wait a while, order drinks. Wait longer. Eventually order food. We order appetizers, mains, and try to order dessert. Our waiter gives us attitude for trying to order dessert. Completely uncalled for.

Eventually receive drinks. Wait at least another 30 minutes. Finally receive apps. Pretzel was fine, but we were starving by this point, as it was 90 minutes from when our reservation was supposed to begin. Finish it quickly.

Wait, literally, no joke, at least another hour. They forgot about us. I go to get another drink. Apparently getting drink tickets at the front is cheaper than ordering with the server. Oh well. Server is giving everyone around us attitude for asking where their food is. Other people leave without paying because they were forgotten about too. Other people around us eventually receive their food. They help flag our waiter. They finally bring our mains out. It’s for the wrong table. Oops. Another few minutes. At long last, our food is here, 2.5 hours from our reservation start. It’s cold. Schnitzel is soggy. Potatoes are burnt.

We eat. We give up on dessert. We wait at least another 30 minutes for the check. It’s for the wrong table. Wait a few more. The check now has a bunch of extra stuff we didn’t order on it. Finally receive correct check. Waiter is nowhere to be found to take it. Flag someone else to charge it. We finally receive it back and leave, 3.5 hours from our reservation start time.

You may ask, why didn’t we go and dance and listen to the band since it’s Oktoberfest? We wish we could. We could barely hear them. There was hardly room near the stage to dance. The benches were set up so it was nigh impossible to get out from them on one side next to the wall. Once you were in, you were in.

The most depressingly disappointing experience we’ve had in Phoenix. People say this is the best Oktoberfest in the Valley. Somehow that’s true (Oktoberfest Tempe is impressively worse), and yet it is also completely...