Nothing Bundt Cakes — Restaurant in Glendale

It is my birthday and I went to pick up my cake but also get my free bundtlit. When I asked about my free cake the cashier asked if I had an account. I wasn’t sure but quickly found out I actually do. When she asked what my phone number was, she said I didn’t have an account (which I do). I did get an e-mail from nothing Bundt cakes telling me happy birthday and instructing me to go to the store to get a free cake. I showed her the e-mail and she acted like she didn’t see it and continued to ask me for the phone number. I gave her the phone number and she instructed me to sign up for an account to get my free bundlet. It felt like she wasn’t listening to me because I already told her I might have an account (which I do and it is connected to my phone number) and showed her the e-mail. I have been coming here for years and always showed my ID and got a free cake. She was not willing to accept this and continued to tell me I had to create an account. She said I can come back up to 7 days to get my cake once I complete the registration and get the e-mail (which I already had and showed her). When I told her I won’t be able to come back because of work she gave me a sarcastic “awww that sucks”. She was super rude and was unwilling to give me my free cake. I left feeling u heard, frustrated, and without my free bustle cake. I plan on telling all my family members who come to this location with me to not bother and go somewhere else. I shouldn’t have been treated this was especially on my birthday. Please do not go here! Go...

Overall lacklustre service. The cakes are great only because it's finetuned by the franchise. So, get your cake from a different location. The managers and employees at this location have zero understanding of the meaning of service to customers. They are often rude and unapologetic about their absurd behavior. I had received an email.offer for $5 off 8 or 10 inch cake expiring on 6/6/18. My phone was about to go out and I decided to call the store to verify the dollar off offering. Since I was on the road, I didn't want to search through my email but hoping I would still have enough juice to present coupon on arrival. I spoke with the manager and asked if offer will be honored on regular undecorated 8 inch cake and she said yes. I decided to drive down to pick up the cake for my twins birthday that day. By the time I arrived, my phone was completely out but I explained that I just called to which the lady agreed that she spoke with me but thst she made a mistake in telling me the offer will apply on regular cake. Not considering that I drove 30 minutes to get to their store and that I was told minutes earlier thst coupon will apply. This lady neglected to apply the coupin because she said its only for decorated cake. I was shocked at the lack of human connection and consideration. She watched me leave the store without a cake and offered no apologies. I'll let everyone i know to stay away from this place...they have no place in today's competitive...

​Want a bite of a cake that melts in your mouth? That has a creamy frosting that doesn't taste like the usual sugary lard that seems to be everywhere today? Then Nothing Bundt Cakes is the place to go! What a charming and clean shop with attentive staff.The only difficult part is trying to decide which flavor to try, especially since there are different ones to try regularly mixed in with the favorites. How does one choose between snickerdoodle, lemon raspberry, cookies and cream, strawberries and cream, chocolate-chocolate chip, carrot, confetti, and more! Plus, there are even a few gluten free options. The bundlet size is just a perfect size for some special tea or coffee time to self-indulge; I chose the red velvet and I'd certainly get one of those again, but still need to work through the other flavors. There's also bundtinis that can be ordered by the dozen. Great for gifting too since the regular 8" and 10" sizes are adorned with a decorative flower perched atop and there's a tiered version too. Join the loyalty club and you'll score a bundlet on your birthday! If there were better signage from Bell Rd., this place would be standing room only with lines around...