Shako Mako Grill — Restaurant in Glendale

I've got to be honest, I wanted to like this restaurant. I remember going in when it popped up in this little strip mall, and it was quite alright. I returned here with family (it's the closest restaurant serving gyros to me), with high hopes that it would be just a bit better; their first impressions (and my second) was, to put it kindly, lukewarm - like when you visit your in-laws and they make you dinner, except they can't read and have no concept of recipes (like most in-laws!) and you endure through the experience for the long term reasons. It was quickly scratched off the list of restaurants they would go to. I couldn't recommend places to eat for months.

Now, years later, I decided to give it another go. I'm a weird, specific person, but no issues with the order. Large servings, too. But the bag was absolutely drenched with grease - which, while isn't exactly a positive thing, isn't a 'real' issue I'm not eating the bag. Pulling out my meal, the gyro sandwich was... Meh. Edible, but not enjoyable. Sticking to the wrapper, wet and structurally unsound (almost warranting a 'fragile' sticker). I've had much better, but I've had worse. Unfortunately, this is leaning towards the latter side. I ate half before I set it aside, and dug into the fries - oh jeez. They are a good size, and I'm sure at some point were of good quality. But, like the gyro and the bag, the fries are absolutely soaked in grease. That... I can't do it. After 4 fries (trying to select the drier ones), I'm done, I'm out. Throwing in the towel.

I was really excited (as much as one can be about a restaurant) about giving this place a second chance. But, like my family, this has to go on my own list of places that - while I'm sure some people like - definitely isn't for me. That's a shame, in my opinion.

I, sadly, absolutely cannot recommend this restaurant - unless the things above are a plus for you, of course. And they do offer other items, but I've taken my chances, and lost enough. Now I need to find something else to eat...

This restaurant has been a favorite place of mine for years but my last several visits have been over priced and very disappointing. Today I waited for over 30+ minutes to pick up my husband’s lunch, eventually he left to work with no food . When my order finally did come out it was incorrect but I was not willing to wait another 30+ My ticket plus a two dollar tip was $30 we got three sandwiches and cheap, Crinkle cut, frozen french fries. I will add a compliment in here and tell you that the Philly cheesesteak pita sandwich that I had was delicious but it was not worth $9, I would be willing to pay six dollars to have that again. In my opinion, six dollars is plenty of money for a sandwich ordered at a counter. Their fresh hand cut french fries were the best in town and the main reason that I ever wanted to go there. I feel like if I’m going to assault my body with french fries they are to be worth it! The family is lovely and trying to achieve the American dream so with that in mind I will wait for two months and then go back in hopes they have fixed their problems - Lower prices, faster service and hand cut fries. Also, the baklava used to be the best I’ve ever had in the last few times it has been Pasty and doughy and again, not at all with the price being charged. Gosh dang it… I...

This is the second time I have been to this restaurant. The first was for a dinner take out order that took them nearly an hour to fulfill and the second was today for a simple gyro sandwich. For today, the inside was at best 1/3 full, most of whom arrived after me. It took 20 minutes for the sandwich to be ready!!! At lunchtime!! When I questioned the "server" after 15 minutes she said "there are other orders, it will be out soon". I asked her if a 15 minute wait for a sandwich was normal and she repeated the previous phrase. When my food did arrive, it was without any acknowledgement or apology for having to wait so long. Indeed, not even a thank you. The food was okay, a little salty for my taste. I cannot understand how they are still in business. Good food in good restaurants, I am happy to wait for,mediocre food in a slow restaurant with seemingly no manners is not. I shall not be...