GCC Enrollment Center — Local services in Glendale

I had called this morning for a simple question because I was uncertain of going on about it. Last month I had two ladies be able to help me register for a summer class to take for the summer and they were very nice upon helping me out with the registration. I’ve expected today no less because I had hope of a simple question answered quickly.

It was the case however the lady over phone was a different person than before and was very rude. Wasn’t nice or helpful upon helping me with how I would ask for a official transcript and whether I would send one or they would. This was my first time transferring credits and wanted helped like I thought I would. Did not help me with where to find it whatsoever because it was my first time using the website since I’m only attending GCC for a summer class. After she had finally told me rudely where I would be able to find the order, I had said thanks and was in the process of explaining why I wasn’t able to figure out the situation when she cuts me off mid sentence.

It was 9:30 in the morning so I had no idea if she wasn’t have a good morning and didn’t have coffee but I wasn’t sure how to make of this. If you are calling to inquiry about something, make sure it’s not early in the morning, or else you’ll have someone rude over the phone try and ruin the start...

i was in the process of enrolling at GCC and the guy helping me was so mean and rude and pushy i almost started crying i already have problems with being overwhelmed but a really nice lady came around and when he was away i asked her to help me and explained that how he was acting and she quickly got between the situation and he was even being mean to her! i can’t explain how great full i am for that nice women. worst part is i apologized after to her and said i don’t know if i was over reacting but she apologized to me and said it happens with him...

I currently attend here and I was just on the phone asking to be pointed in the right direction about a question I had because I called admissions by mistake, the lady who answered the phone had a HUGE attitude and made snarky comments. GCCs motto and school message is all about trying to help the students but some of the employees are so rude when you're asking for help it's like they really don't care as long as they get money. I can see why the campuses are always so empty bc students don't feel welcomed when they try to...