Wendy's — Restaurant in Granbury

I went in one day and went through the drive threw. and i waited for about two minutes before someone came over the speaker. and i order and i got back home. And the burgers was so steal and the meat tasted funny. so my mother call up there and told them. so i went back up there and went to drive threw again. and there where two employees and one manager one of the employees asked could he help me. And i said yes i need to talk to the manager. And he look at me funny and said me. and i wasn't happy but i said one cuss word f thing. and when he asked me to quit i did so he left then one of the employees brought my burger back and i ask for corporates Number.and she didn't know it so i ask her to ask manager he didn't talk to me anymore. so i left got back home and my mom ask what happen. so i told her and she told me the manager called here and said i was banished from wendy's. Because he said i cussed him out in front of employees but what was so funny is i had the hole thing on record. and he didn't know it because he also had his employees say the samething. so i was being banned for something i didn't do. so i call district manager and told him a bunch of things he lifted the banned. but i haven't went back because the food was bad and the service is very bad. and they have employees And managers that lie on customers. and that isn't good for bisness. and they don't seam like they are not doing there jobs like they sould be. representing a fast food restaurant so since they have ppl that lie and food that isnt good and the service isn't good so i wont ever be going back there if i want to go to wendys i wont ever go back to granbury wendys ill go to a different One the one in hood county differently needs change bad and i also know they have about four family members that work up there to and theres also one of the managers closes the store early then what there suposed to. its crazy there like i said i wont ever...

All around 4 stars which is me pretty much saying, I can go here almost any time and it won't disappoint, but it's not quite a blows my mind location.

Service is okay. They've slipped up on orders a few times. But they seem enthusiastic and happy to help from my experience. And when dining in, they seem even more accommodating.

Atmosphere is not special, but it's never felt unsafe and it's never felt negative. So 4 on that

Food is awesome. I always get a Dave's triple. This is one of the largest burgers with 3 square patties. It's awesome. McDonald's when you order anything with even two patties, they do you dirty with paper thin patties completely unlike the pictures. Wendy's does a good job of providing what they portray to offer.

Bathroom inside. Good parking. Handicap parking. All the essentials from a mixed fast food drive through and dine in joint.

Pricing is a bit on the getting to expensive end for fast food, but it's not over 30...

When we drove up it was 9:45PM and all of the lights(signs/menus) were off like they were closed. We saw a minivan out back talking to an employee. By the time we drove around the building all the lights were on and the mini van had backed up to the drive thru menu.

Basically the lazy employees were pretending to be closed an hour and 15 minutes early and the minivan called their bluff. My girlfriend said this happened to her around 9PM once as well.

So after 2 more cars pulled up behind us they once again turned off their signs to make it look like they were closed again and it still wasn't even 10PM and they close at 11PM (yeah I made sure to check the hours when we got to the window)

So basically if you want Wendy's after 9PM in Granbury you'll have to call them out like Mr. Minivan.

And this next part is kind of expected after that build up of terrible customer service already, but they got my order...