I rate places on a personal 5-star system: ✅ 1 star for Price ✅ 1 star for Service ❌ 1 star for Food Quality ❌ 1 star for Flavor Accuracy ❌ 1 star for Overall Satisfaction
That leaves Wingstop with 2 out of 5 stars.
Here’s why:
The service? Spot on. Easy online order, fast prep, polite, and hardworking staff—even though it was a busy Friday and mostly teens running the place, they were on point. Good to see the young-Gen stepping up. No issue there. That earned one full star. 4 to go...
The price? Decent for a 40-piece pack, a side of boneless, fries, dips, and celery. Another star.
But the food? Uh... rough.
Let's start with how all the food was toppled over in the two carry-out bags we got. by the time we walked back to my truck, grease soaked the bottoms. Don't set these bags on your seats!
The order: We ordered Atomic, Hot Honey, Louisiana Rub, and Mild—plus 5 Mexican Street boneless wings. Played a blindfold challenge with my family to guess which was which… and nobody could. That’s how little the flavors stood out. Everything tasted the same—dry, chewy, underwhelming. Sauces looked like they were drizzled under the wings, not on them. (See pics)
The fries? Interesting seasoning but small portions and soggy from the get. One basket looked like leftovers. The cheese sauce cups? They should have been half off, because they were barely half full. Celery? Technically there, but barely a serving, and even those were rubber and half 2nd-hand cooked from getting hot in the bag...I think.
I really wanted this to be good. We were excited to try it. But Wingstop fell flat. Hard.
Marco’s Pizza across the Grand River? Their wings blow these out of the water—pun intended.
Will we be back? Not for a long while. Maybe we’ll give it another shot in a year if they step it up.
To the management: You’ve got fast service. Train that same energy into quality control and flavor delivery, and you might just earn all 5 stars next time. Employees are only as good as the management who trains them. Reflect, reassess, retry.
To survive as a business in West Michigan, you'll have to step up your game, WingStop, or you'll end up just like GameStop...Who?...
Read moreNever in all my years of existence have I put in a Google review. I'm so fed up with this place, I'm going to take a break and let them figure it out, I know they just opened. My recent order, not their fault, DoorDash sent to the wrong location, so after a 20 minute scavenger hunt, I found my food. Wingstop never put a bag seal on it, the fries don't apparently have a takeout box to be put in, so they get sent all hell westward and crooked in the bag. I bite into one of the wings and it's hard as rock, cold, possibly RAW. I ate a few wings before that, no way of knowing if they were cooked correctly or not. My biggest frustration is we call the store and ask what they could do and they told us nothing. All things considered, the food is 2/5 sometimes better depending on who makes it. Edit - called again and talked to a different supervisor he offered for me to come in and get new ones, but I declined, I'd rather have a full refund. Just wasted $20 on frozen wings and whiplashed fries delivered to the wrong address. Edit 6/24/25 - still waiting on a refund, called the corporate office, they never emailed me or called me back after we talked...
Read moreWingstop Review: A Sticky, Saucy Symphony
Ah, Wingstop — where calories go to party and napkins fear for their lives.
From the moment I walked in, I was greeted by a team who knew how to have a good time and were very respectful.
Now, let's talk ambiance: the floors and counters had a certain... tactile enthusiasm. Sticky, yes. But maybe it's part of the experience? Like stepping into a honey-glazed adventure. I wasn’t sure if I should sit down or call in a hazmat team — but hey, adds character. Also don't expect this to be fast food, these are wings we are talking about, after all Rome was not built in a day.
The wings though? Absolute poetry in poultry form. Crispy, saucy, and unapologetically bold. Whether it was Lemon Pepper making me feel like royalty or the Atomic sauce singing my regrets away — they nailed it.
Would I return? Yes. Would I bring my own lysol wipes? We will leave that be a mystery...you have to go to experience the sticky moonwalk yourself.
5/5 stars for wings and the crew (corporate overlords pay your people more too) 1 slippery high five for cleanliness. A+ for the delightful,...
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