Jamba — Restaurant in Grand Prairie

Now don't get me wrong... I love Jamba Juice; their smoothies are great! However, I had a bad experience at this location. Their prices can be a little on the high side. So I ordered a medium green smoothie, which was a little over $9. At the last minute, I decided to buy a turmeric shot for $5 and asked them to add it to my smoothie, which was now approximately $14. Well the associate slightly diluted the smoothie too much to the point that it wouldn't all fit in my cup, so I asked for the residual in a small cup (as I've done in the past with no problem). The associate said sure and made another cup; then another woman came up to me and told me even though I paid for it... she couldn't give me the rest of my drink! I asked why since I paid almost $15 dollars for a medium drink? She responded that management no longer allows them to give out the remainder of your drink (even though it's paid for)! THAT'S ABSURD! So I told her I would no longer patronize their store. I have too many...

If you want to be told it’s an unfortunate day for you by an employee come to this location. I am beyond upset by my experience today. I received a BOGO coupon through the app and drove 30 minutes to this Jamba Juice since it’s the closest one to me so that I could use my coupon. After arriving, I placed my order and said I had a coupon, the employee without a name tag immediately started laughing behind his mask and the cashier Michael R told us the system wasn’t working today for me to use the coupon. I explained to him we drove far and that we wanted to receive points and use our coupon as it expired today for our purchase, and he responded with “it’s an unfortunate day for you.” We asked if there was any other possible way to use our coupon or type in a code or get another coupon to use another day, but as they told us… it was a very unfortunate day for us. Very upset, do not come here! Not only did we lose our coupon today, but we also lost our love for...

Came to this place with a fairly nasty migraine, and was looking for something to put a little pep into my blood sugar. Ordered a large smoothie and had the young lady behind the desk play 10 questions and ask me if I wanted a special or not. Love Jamba Juice, and I can walk into any other one in the DFW area and say "I want a large Caribbean Passion, and that's it" and be understood, rang up, and get my order and go...except the one on Camp Wisdom which I guess wanted to make my order more difficult, and then try to explain something while I had a migraine. May try this another day, but on this visit, I was not impressed (plus there were huge bits of fruit in my smoothie which made it exceptionally more difficult to drink.) I don't like to complain, but this stuck out to me. I'd check out smoothie...