Raising Cane's Chicken Fingers — Restaurant in Grand Prairie

This place moved the drive thru right along in a timely manner. I've had many a chicken sauce (special dipping sauce) from white B-B-Q in Alabama to large chain stores trying to copy the mom and pop ketkchup/mayo combo sauces with some steak sauce or spice added in to compete and rival any honey mustard around, but this was the BEST EVER !! Don't know how they make it don't need to it is simply great - use it on chicken fingers, fries or get extra and throw onto a burger. I imagine it would still compliment and be yummy. The sweet tea was pleasurable ,as a great southern cup of ice tea should be and if ever near a Cane's in the future I'll order the largest they have. Their ice is the 'good kind' . The outside was clean, as was the inside I could view while waiting in the drive thru line. The store grounds were decorated in Charlie Brown Christmas and adorable for the season; my drink cup was printed with the same. All that said fries were average and the chicken fingers themself, though perfectly fried with a brown crisp coating not over battered , had no flavoring/ spice to themselves. My suggestion would be to add whatever the secret to the sauce is , straight into the batter for the fingers (lightly) . Maybe you do and the fry person of that night forgot. But man, if you did add that flavor into the batter on the fingers themselves you would have to beat the customers back , though I suspect you have a following already. Well done overall and when near one of your establishments in the future you can be assured a...

this is the most trifling canes location I have ever been to. I went through the drive-through, ordered a box combo and an extra sprite and an extra fry. They rang me up wrong when I paid at the drive-through when I looked at the receipt they charge me for two sprites so I told the lady. Hey it’s not 3 sprites which is what they charged me for she called this white guy with long hair and he run me my refund that was supposed to be for a Sprite which is $2.29 but instead he refunded me for some toast $1.50 so I’m just like OK whatever bro let me just get my food cause clearly this man don’t know what you’re doing if I ask for a refund for a drink that I didn’t won’t give me a refund for my drink why are you refunding me for some toast like what… it takes the same amount of steps to refund a Sprite and a toast so why don’t you just do the sprite like i asked but anyways I get my food they don’t even give me the extra fries that i did want so then I’m like yeah I didn’t charge me for no fries so then the lady charge me again for fries and fries like $2 something you know this but I describe the gate because I don’t fit in my order in so many ways something so simple, so yeah, if you want to order here just go outside it’s just not with them trying to steal your pennies food out even good fr idk why i keep...

I needed to leave a good review since I’m often having to write bad ones. I visited here a while back and my order was particular since I ordered 28 strips. This caused me to be charged for each strip individually which was no problem. I waited in the lobby until my order was ready. When I took my order to the car, I sanitized my hands and counted each strip because when you pay for them individually you want to make sure you get every single one. Lo and behold, I was short one strip. I took the order back inside and advised the manager that I was missing one strip and that I would count them for him if he liked me to. He stated that it would not be necessary and had someone in the back put an additional five strips in a box for me. He apologized for the error and was extremely professional. This type of customer service is very hard to come by, especially during this pandemic. I did not get his name, but he was a young man with very striking eyes. What I also liked about this was that there were many workers standing around and they got the opportunity to see how management should deal with customers. Please keep up...