Jacob Springs Grill — Restaurant in Grapevine

Being a restaurant in a hotel, the standards are low. Given that unless you get through TSA there's virtually nothing within 15 minutes, the bar was set extra low. Their competition in a lounge and a steakhouse in the same hotel.

The menu looked fine. Nothing too 'wow' inducing. Wait staff and hostess were excellent, and largely why I have a five star. Food was good. Flavorful, unique, and good portions. My steak was ordered medium, came out medium well, bordering on well in places. I expect restaurants to err on a medium, but I'm fine with everything from medium rare to medium well. The manager and waiter were extremely apologetic, hard working, and offered to replace the steak for me.

Good customer service leaves a better taste in your mouth than food, and this restaurant has not disappointed across 3 visits. I'm certain I...

I stopped at Jacob’s Spring Grille inside the Hyatt Regency DFW while passing through, and I’m so glad I did. I wasn’t expecting much from a quick airport hotel restaurant visit, but this spot exceeded every expectation.

The staff were incredibly attentive and worked together seamlessly .. it felt like they genuinely cared about every guest’s experience. I went with the chopped brisket sandwich, and to my surprise, it was really good. Juicy, flavorful, and served just right. Every bite was perfect.

For a quick stop, this place left a lasting impression. I’ll definitely be back the next time I’m...

Jacob's Grill has really delicious food. The staff is great. They have a wide variety of items on the menu. The lobster mac & cheese is Amazing!! The chicken tortilla soup is my favorite soup. I also really like the Chipotle grilled chicken sandwich. Jacob's is open for breakfast, lunch and dinner. Taylor, Anthony, Daisy, Adrian, Luisa, Sonia, Martha, Josh, Ron, Sean, Carlos, and John always provide excellent customer service. Chef Brandon is the best. Try my favorite items on the menu. #LobsterMac&Cheese #GreatService #GreatFood...