Rock & Brews — Restaurant in Grapevine

Went several times over a few days before doing a review. The food was good, about what you would expect for this type of setting. The two standout dishes where the Birria dip and the Asian Wings. The one dish that got panned was the chicken sandwich. My buddy had only a few bites of it and just pushed it aside. Loved the French fries.

I think the biggest challenge for this spot is going to be the service. It was a bit slow on two of the occasions, but Sunday was really slow, not to mention the wrong items were brought out to us on two different occasions. But, this is a new staff learning a new menu, so I don't want to be too hard.

One thing that had me a bit peeved was that we were told the outside area was open seating. We got there around 1 or so to make sure we had a spot for the Cowboys game, but after placing our entree order, the manager or host dropped a reservation sign on the table and told us that they were not rushing us, but the table had been reserved.

Now, if it is open seating, how can a table be reserved, and why didn't our server tell us this when we sat down? We were lucky enough that another table opened up before we "had" to move and ended up sitting there for the games. And we were hardly campers, ordering food and drink the entire time. Between three of us, our check came out to about $240 before tip. But if the Cowboys game had come on and I was told to get up after being told it was open seating, they would have had an irate customer on their hands.

That also brings up the point that the drinks are not cheap, so if you are hoping to have a cheap day watching the games, you are going to fall over when you get your tab. I believe it was $10 each for a Crown and Coke served in a rock's glass, so they go down pretty quickly.

I will probably give the place another try for lunch after golf or something like that, but as stated above, it can get a bit pricey if you are hanging out all day...

UGH….my daughter and I really wanted a new, cool place to go for dinner, but we were really disappointed in the cocktails and food. As we were about to enter at the front door, the hostess came rushing outside, closed the door and wouldn’t allow us in until she asked us if we had a reservation, what my phone number was, what my first name was, what the first initial of my last name was, would I mind communal seating, and would I mind a 20 minute wait. It was 101 degrees out. 😥 (I even asked if we could go inside, and she just looked at me and proceeded with the questions.) Once we were seated, our server was very pleasant and answered any questions we had regarding the menu. We ordered a margarita, and it tasted like pure mixer. (I’m a lightweight and couldn’t taste any liquor.) we also ordered a Moscow mule that was not made properly. As for the food, I ordered a burger and requested it be cooked medium, no tomato and the dressing on the side. When it arrived, the bun was completely soggy because the dressing was not left off, the burger was medium rare and it had tomatoes on it. I ended up putting the bun and tomatoes to the side and eating the outer edge of the burger that was cooked. (I did look at the itemized tab when we received it, and it did specify no tomato, dressing on the side and cooked medium) My daughter had the shrimp appetizer, and they were over cooked. The shrimp were served on top of a soggy piece of garlic toast. She also had a side of sweet potato waffle fries, which were just ok, however the portion was very small. We understand it just opened, but it wasn’t even that crowded? The bartender who made our drinks really needs more training, and it should not have taken 20-25 minutes to get our cocktails. A manager did not come around to check on us before we left, and when we finished eating, someone other than our server came by to ask if we were done, gave us our check and...

What a bummer of a Saturday! Packed up our dog and drove to the grapevine location around 1pm for a late lunch. The front of house employee informed us that the entire enclosed patio was off-limits because of a private party (which was maybe 40% occupied, so hopefully you brought in a tidy fee for that). We actually had perused the website before heading out, and there was no notice, at least that was obvious, posted that one of the major distinguishing attributes of the restaurant was unavailable that afternoon. So that wasn't a great start.

But whatever, we were there already, so we went out front because we were told that we can sit wherever out there. For anyone thinking about going there, please be aware that there were a grand total of 2 umbrellas (at least in the "front" patio) out there, and of course groups had already claimed those spots. The remaining 80% of seating is exposed to the mid day sun, and we all know a Texas 82 degrees feels like 100. There were maybe 4 groups (10 people), including us, on the patio at this time.

Despite that, we still wanted to give it a go. So we sat down at one of the couches (very comfy for the record) and waited on our server. And waited. And waited. 15 minutes later we decided that we didn't want to roast anymore if we didn't at least have beers to offset the heat. At that point, finally, our server came. However, she was empty handed. No waters, nor menus. Just a polite "hi I will be right with you". Great!

5 minutes more go by, so we pack up our dog related stuff and head to the car because she never came back. As far as we know she still hasn't.

TL/DR: entire enclosed patio closed on a Saturday afternoon to the public. 20 minutes wait with zero service. Comfy couch on the corner of the patio, but it's exposed to direct...