Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Grass Valley

What an absolutely terrible experience. I ordered a stuffed pizza, paid with cash, and the lady (Karen) at the front register literally threw my change on the counter and walked away clearly irritated. Even the other customers who were waiting looked at me in shock at her behavior. I looked at my receipt and she shorted me $3 in change. When I brought this up she tried to argue with me and then after review said “oh yes I’m wrong” and gave me my additional change. This would not have been a big enough deal to me to write a review. BUT THEN when she made my pizza and brought it to the pickup counter, it was the wrong pizza. I told her and she said “oh I asked you if this is what you meant. That pizza you ordered is expensive. You have to pay the difference.” So I paid her BACK the additional $3 she gave me to cover the “expensive difference”. Lady, if you don’t want to work there then don’t..? Don’t be rude to people and make everything uncomfortable. I will not be returning to...

Update, it's been 2 weeks and I still haven't recieved a refund. I brought the pizza back to papa Murphys, spoke with the young ladies who were working, left my phone number,, one of the receipts, and was assured my order would be refunded as soon as the manager comes in on Tuesday. Never happened, never even was contacted by the store manager. Take away another star.

2 years ago I swore I would never order from this Papa Murphys again... Today I decided to give them another opportunity to earn my business even though my wife warned me not to.. That was a mistake. Ordered online, 1 large 2 topping pizza, 1 large pepperoni. They got the pepperoni right, but put garlic sauce instead of the red sauce I ordered on my second pizza. Really, there's only 5 ingredients total that go into making a 2 topping pizza, dough, pizza sauce, cheese and my 2 chosen toppings but every time I've ordered from this location they make it wrong. Don't waste your money ordering...

Well I waited almost 2 weeks to give a review in hop talk some since into with scumbag of an employee. I dropped my wallet outside of papa murphys on 10/3/23 and my wife was contacted and informed the employee that I specifically would be back to get my wallet. Upon arrival the employee told me that a lady came in and claimed that her son dropped a wallet. Once I received footage of the interaction Caleb the employee sneakily sets my wallet on the counter in front of two customers and walks away then the customers snatched my wallet and walked out. Customer name is Kindra and local pd seemed to know her well. Will not support this establishment and want to let the general public know how the owner conducts his business supporting his...