Starbucks Coffee Company — Restaurant in Greeley

I don’t normally take the time to write Google reviews, but my experience at the Starbucks in Greeley, Colorado this morning absolutely deserved one. From the moment I walked in, the atmosphere was bright, welcoming, and perfectly clean—exactly the kind of energy you want to start your day with.

I ordered my usual Venti Iced Brown Sugar Shaken Espresso, and I have to say—it was made perfectly. The balance of espresso, brown sugar syrup, and oat milk was spot on: not too sweet, not too strong, just smooth, cold, and refreshing with that signature cinnamon spice that ties it all together. It’s one of those drinks that can be hit or miss depending on the barista, but this one was a total hit.

To go with it, I grabbed a slice of Cinnamon Coffee Cake, and wow—it was fresh, moist, and had just the right amount of crumble on top. The pairing of that warm cinnamon flavor with the iced espresso was exactly what I needed to kick off my morning.

But what really made this visit stand out wasn’t just the drink or the food—it was Sofia. She was absolutely amazing. Sofia greeted me with a big, genuine smile and treated every customer like they actually mattered. She didn’t rush through my order, double-checked everything to make sure it was right, and even remembered my name by the time I picked up my drink. You can tell she genuinely loves what she does, and it shows in the energy she brings to the counter. That kind of customer service makes such a difference, especially when you’re starting your day early and just need that little boost of positivity along with your caffeine.

I watched her interact with a few other customers while waiting, and she was consistently kind, patient, and upbeat with everyone—balancing efficiency and friendliness perfectly. It’s rare these days to find baristas who go above and beyond, but Sofia absolutely does.

Overall, this location deserves five solid stars for quality, service, and atmosphere. Everything was quick, clean, and done with care. Huge shoutout to Sofia for making this Starbucks visit the best one I’ve had in a long time. If you’re in Greeley and want your drink made right—and want to be treated like a valued guest—definitely stop by this Starbucks. And if you see Sofia, tell her she’s doing an incredible job!

☕️💫 Best Starbucks experience I’ve had in...

Every time I order from this store, there always something that goes wrong. Store hours are very inconsistent, which with understaffing I can understand, but it’s rarely updated in the app, or here on Google, which could end up with you making an unnecessary trip.

Placing a mobile order for this store, especially in the afternoons, the lobby is rarely open, so you can’t even pick up the order you placed when walking from nearby. You can try contacting the store, but the line will say busy for hours. When I am able to pick up an order through lobby/drive thru, more often then not my order is made wrong, and when picking up a mobile order there’s hardly a point to wait for the drink to be made correctly.

So, if you’re looking for speed, accuracy, are planning to use the Starbucks mobile app to order, and/or don’t want to make an unnecessary trip to a store not even open, it’s better if you spend your money at a...

I got an alert on my phone that one of my accounts was overdrawn. When I went and looked as to why. I saw where I was charged $10.81 twenty one times!!! I called the store and spoke with the manager names Ryan who said there is nothing he can do. I am basically out $217.20!!! Which is $10.81 ×20! Since I only wanted to pay for my 1 cup of coffee! I called corporate who said that a supervisor would be working on my case and should have a resolution in 3-5 days. Then I will have more $35 overdraft fees. Which they are also going to pay for. Now I am contacting my attorney, because this one cup of coffee that has now become the world's most expensive cup of coffee is going to end up costing them a lot of money!!! Had the customer service been better I would not have had to resort to contacting my attorney! Be careful when going to this Starbucks and using your debit card!!! Maybe avoid this...