Jason's Deli — Restaurant in Greensboro

Hello, I visited Jason's Deli in Greensboro, NC at Friendly Shopping Center. The manager there does not seem to greet customers or shows that he even appreciates customers. I had gotten a meal that included the salad bar. I was shocked to find that items on the salad bar had not been refilled for a while. The spring lettuce was wilted and there was no other lettuce brand available in the other compartment. There were no cucumbers, or red onions. The assistant manager seems to always be working very hard and doing all the work. I went up to him and told him about the salad bar. He said he would get someone on it. This tall person, african american male came from the back and took his time looking over the salad bar. Then he proceeded to go to the back which seemed like a while, and brought out something but it wasn't for the salad bar. Meanwhile, I am waiting to fix my salad but have no lettuce. Being short on time, I hurried and threw some items in my bowl and sat down to eat what I did have, while I waited on this man to replenish items. I was not the only one waiting for the replenishment of lettuce and items and the salad bar. Once he had finished, I was done eating the few items I could muster to put in my bowl and went to the salad bar to finally get some lettuce and onions. I was completely scolded by this man. I later found out he was the manager. Apparently, there's only one trip to the salad bar. At this point my lunch break was coming to a close so I explained to the man that I had not gotten all of my salad items the first time because I was waiting on him to fill the bar. He got a plate and put lettuce and onions on it for me and said "here", and " you only get one trip to the salad bar". I was insulted! I did not know that there was only one trip to the salad bar because there are no signs posted. Also, I had only eaten a few items from the bar as I was waiting for him to fill the main items. Needless to say, with customer service like this I will not be visiting. Also, on previous visits me and my guests were never informed that there is only one trip to the salad bar. I've seen many patrons make more than one trip to the salad bar. The rudeness of the manager and his slovenliness that day, made me not want to come back as long as I have to deal with customer service like this. I will not be bringing my church group, guests or family until...

Quite disappointed in this popular restaurant. Went with a large group before a movie. There was a giant puddle on the floor by the register, a wet floor sign, but no one cleaning it up and water was being tracked everywhere. When I ordered a half of a chicken sandwich the person taking my order asked what side I wanted and I said chips would be fine. She then said I also get a choice of soup or salad bar with the sandwich- great! Nope, I was charged extra for the salad. 20 minutes goes by (I checked the time on my receipt) and still no food. I finally went up the the counter and it was just coming out. Go back to the table and there are literally three 1"x2.5" slices of chicken on the sandwich. This was not a $10.00 sandwich, not by any stretch of the imagination. Yes, that is what the just sandwich cost the add-ons were additional charges. I went back to the counter and the employee confirmed that that was correct and offered to let me speak with the manager. He also confirmed that this was the correct amount but offered me some additional chicken that brought it up to a $5.00 sandwich. While it was tasty, I will not waste my money...

Being a fan of Jason’s deli for years, I stopped at this Greensboro location for the first time today. The food was fine, but I was disappointed that the unlimited salad bar had been changed to one trip only. So, not knowing that at first, my first trip I didn’t get much. Kindly, but only after having to tell management that I was unaware of the change, they gave me a comp trip through. I immediately went through the line again, but was immediately fussed at by a worker for grabbing the tongs without a gloved hand. I had left my glove at the table accidentally. Then another worker shoved a glove at me even though I was done at that point. As a “rule-follower”, I hated being talked down to and treated in such a way after something that was an accidental mistake. If this were 2020 I would understand the diligence. But in a post-pandemic environment, this treatment is legalistic. I most likely will not return to this location, and after this new “cheapskate” policy of a one trip salad bar, I’m losing faith in the franchise altogether. I’ll just go to Olive Garden where I can get unlimited...