This place really is horrible. I wanted to love this restaurant because of how many amazing reviews they have, but the experience was VERY disappointing from start to finish.

I visited on a Saturday around noon. I had called before going and asked about how long the wait was- I was told approximately 10 minutes. I was 3 minutes away. When I arrived, I asked for a table for just one person. The hostess at the front was very rude and quickly stated, “we have open seating at the bar”. I personally don’t enjoy sitting at bars at restaurants, especially when dining by myself. I said that I preferred to sit at a table, and outside if possible. Again, the hostess got defensive and said, “we don’t have any outside seating available right now”. She didn’t even offer to add me to a waitlist, so I asked how long the wait was. She aggressively shrugged her shoulders and said, “25 minutes”. I told her that was totally fine, and though I understand wait times can rapidly change, I was confused that I had just been told 10 minutes but was then being told by her that it was a 25-minute wait. I provided my phone number and decided to shop around Friendly Center. Not even 8 minutes later, I got a text saying my table was ready. Though I understand I’m not priority as a single diner, I’m not exactly sure why she was so visibly bothered that I wanted to sit at a table outside and made it seem like the wait would be so long. I guess she genuinely just did not want to seat me at a table and was hoping I’d either sit at the bar, or leave.

Once I was seated, my waitress was very kind and obviously working hard. It seemed like they were understaffed (just like most places are these days), and she was doing a wonderful job taking care of many tables at once independently. She was literally the only redeeming quality of this restaurant. I wish I could remember her name! I ordered the ham and Swiss crepes with mornay sauce. When the crepes finally came out, I was yet again extremely disappointed. Someone literally took two crepes, tossed diced ham in them, rolled them up, and slapped a piece of melted Swiss on them. Trying to eat the crepes, the cubed ham just spilled out. No mornay sauce. Luckily my lovely waitress brought me some sauce, and to be honest, I’m not even sure what that sauce was. It was a chunky, overly garlicky sauce, and not anything like what mornay sauce should actually be. Not to mention this place isn’t exactly inexpensive.

You can tell this is really just a poorly run establishment. From the extremely rude hostess having an obvious fit over me wanting to sit at a table, to the awful dish I was served, I could tell they don’t care much about quality or service, especially on a busy day. I have never had an issue like this at a restaurant before, and I’ve eaten at plenty of lower-quality/simple restaurants that would never treat their customers so poorly AND serve such awful food. Sometimes the simpler places are the better places, and you’d expect better service and food at higher quality restaurants, but I wouldn’t send my worst enemy to visit this place that claims to be such a wonderful restaurant.