The reason for my one star review is because of the service at the service window waiting for my order. The first encounter was great with the customer service agents who took my order. The issue was with the customer service team who gave me my order. It was several people which one had to be a manager she was a tall heavy set dark skin woman who was over talking and giving unnecessary orders to the ones who was actually handling the orders and food which was causing some of confusion. Secondly my order was wrong and I paid extra for cheese. I was appalled it was wrong when it was on my receipt clear as day, what I ordered. Even though my order was wrong and incomplete it was still...
Read moreWent this past Saturday night! Wait time wasn’t bad at all 😲! Ok I had the #5 Bacon & Cheese Whataburger w/ fries. I didn’t like the fact the onions on the burger were chopped! Nevertheless it was an average burger, nothing really extravagant about it! Fries just ok eat them first as they get cold quick. The young lady that took our order was very friendly & pleasant. She answered questions we had great...
Read moreGrand opening buzz aside, the Whataburger patty was solid, really hit the spot—fresh, juicy, and well-seasoned. But the fries were a letdown. You expect hot, crisp perfection on day one, and instead, they were tragically lukewarm and not crisp. It's crazy that on their biggest day, the little things like fresh fries get totally overlooked when the burger...
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