Charleys Cheesesteaks — Restaurant in Greenville

My wife and I decided to meet at the mall for lunch together. We decided to go to your restaurant because my wife enjoys your cheesesteak sandwiches. We got into the fairly long line that moved pretty slowly. When we finally get to the register to place our order, the girl said that the girl doing the grilling had to go to the bathroom, so we would have to wait. She said it would only be about 5 minutes. We asked if we could go ahead and place our order, but she said the girl who left told her not to take any orders while she was gone. The line behind us all left because they didn't want to wait. 15 minutes later, we are still waiting. I told the two ladies who were just standing there, that I only had an hour for lunch so I only had about 15 minutes to order and eat my food before I had to get back. They apologized, but nothing could be done. We finally decided to go somewhere else. I went across the way and ordered a wrap from a place manned by one guy who took my order, grilled it, bagged it, got my drink, and took my money. When I finally got to my table to sit down and eat, we saw the girl come out from the back to start working again. Totally unacceptable! She was at least in the restroom for 25 minutes - maybe longer. This is between noon and 1:00 pm. Unbelieveable! Not...

We got one meal on Sunday April 21st 2024. The man who took our order had dreads and was chill. The dude on grill had AirPods in minding his own business. But a guy with shaggy hair and glasses was out of hand. As he was working he pretended to slap the guy with dreads with a customers bread out of the oven. Then he proceeded to yell at our friend who ordered fries but did not have a receipt yet that had the number and was yelling her number and then proceeded to say “are you hungry number 5 are you hungry”. He then has gloves on and wipes his face and does not change them out after. It’s mall food I never expected the best but come on now basic sanitation is not hard. He then gives back attitude like I was his sibling when I asked if it had onions when I did not see the put them on there through the filthy glass. Shaggy and the dude with AirPods then proceeder to talk about women walking by and judging the size of their butts. If you worked in a kitchen where the customers could not hear you whatever but come on now body shaming is wild especially on the clock at a restaurant. This place is terrible, food is good and but employees suck. If you want cheesesteak Inky’s in Easley is...

We arrived at 8:20p.m. there were a few customers waiting for there food (3 or 4), I immediately noticed that the older woman who appeared to be in charge looked at us with disgust and made a comment to another younger employee as we approached the counter, before we had a chance to speak the employee smirked and said ("im sorry we close) . So ok our reply was we thought you closed at 9pm, she just said "uhnnuhuh"....we had already looked at the restaurant hours and it was 9pm...I we understand that if they are no customers in the mall or eating then it would make sense to close early but that is not what happened, it was Friday night and there were quite a customers in the food court eating. They did not want to serve us, by the way all the emoloyees looked at us it must have been a color/ race thing because everyone of them working there were the same and we were different so they refused and said close. Now we would be afraid to ever return to this location due to the threat of racism and not being served or taken for fools by...