Decided to stop for a quick sample and Nate that was working on 5.11.24 around 4:40 pm was not friendly at all in fact acted as if if was a problem that my sister and I both wanted a sample of one icecream. We wasn't asking for several just one for each of us. They wasn't busy , no line. But his response was I'm trying to not to go overboard with giving out samples... I didn't understand why he said this after the sign clearly reads try our samples.. I have never experienced such rudeness for asking for a sample. Nate wasn't overwhelmed he was on the floor with 2 other ladies. By this time the remainder of my family approached (6) of us total and decided to go somewhere to...
Read moreI’ve been going here since it opened up at the mall. Usually the staff there is great and really friendly, but this visit has officially made me not want to go back there at all. The lady was extremely RUDE and didn’t ask what exactly our orders were. She had an attitude while fake smiling at us and then told us we were wrong and that she assumed that’s what we wanted to order instead of asking what exactly we wanted. Also the staff was not washing their hands or wearing any gloves before touching the ice creams. I will not be going back at all not until their customer service and attitudes get fixed. Extremely unhappy with this...
Read moreThe ice cream was great, however there was this red haired woman there with a witchy attitude. She was in a foul mood and decided to take it on the other employees. The garbage can was moved and she was so upset she had to walk ten steps to retrieve it. There was an empty ice cream cup on the floor that she back kicked to the can instead of bending over to pick it up. The poor girl that was yelled at for moving the garbage can looked upset and I made it a point to let her know she was doing a great job and some people cant handle working...
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