Cucinella's Downtown — Restaurant in Greenville

So I went into this restaurant with my girlfriend to get water ice(the one downtown Greenville), and my girlfriend decided to grab slice of pizza… we were standing at the counter where we could see through the cut out to the kitchen. I see the young man in the back grab a slice with his bare hands and put in the oven. I asked if that was my slice and he said yes… I politely told him I’d like a different slice, his response to me was “Why?” With an attitude. I hesitated to answer simply because I didn’t want to embarrass him in front of the other patrons of the restaurant. He stared me down and then I proceeded to tell him that what he did was against code, unsanitary and quite frankly disgusting… his next response was “I do this with everyone’s slice” I said “well please don’t do it with my slice, you could’ve been scratching your face or picking your nose, i dont know but id like another slice”. That to me is the poorest standard of cleanliness and even worse horrible customer service… my girl and I were turned off and just requested a refund… all in all the water ice was good, however this place is DIRTY!!! And for that employee to think “I do this all the time” will suffice as an excuse is all the more reason why people should be skeptical about consuming food from this place… on the other end of the spectrum, the other employee that was in the back was wearing gloves and offered another slice, at that point it was too far gone with the justification of him being rude to ask ME, THE PAYING CUSTOMER , “why” and handling the food in an unsanitary way for me to even consider eating...

The pizza I received the “uncle Paulie” was completely drenched in honey sauce. I knew the menu said that there was honey on there but since the pizza already had marinara I assumed it wouldn’t be covered with honey to the point the crust was soaked. I went up to purchase a new slice of pizza and was asked if I’m getting a new slice because I didn’t like the previous one. I tried to ask if it was normal to have that much sauce on it and even though she was nice she seemed incapable of answering to answering my questions or just quickly asking the cook. Honestly a simple apology that the food wasn’t up to standard would have avoided me writing this whole review. Kinda ruins your experience when you have to purchase extra food to go because you can't eat it with the people you came with. The other slices Ive had have been good but this was a...

Amazing Pizza and Outstanding Service from Caroline!

I can’t say enough great things about this little gem of a pizza place! The food is incredible—perfectly crispy crust, fresh toppings, and just the right amount of cheese. Every bite is a delight!

What truly sets this restaurant apart, though, is the service. Caroline made our experience unforgettable. She was warm, welcoming, and attentive from the moment we walked in. She went above and beyond to make sure everything was perfect, even offering great recommendations and checking in just the right amount. You can tell she genuinely cares about the customers and loves what she does.

If you’re looking for delicious pizza and top-notch service, this is the place to go. Thank you, Caroline, for making our night so special! We’ll definitely be back....