I've never had issues with this location, I even knew a couple of the workers pretty well. However, I showed up to this location 6/16/2020 at 8:45pm (the store closes at 9:00pm) and was automatically turned away by the worker. The open sign was still on and the doors were still unlocked. The worker (whose name I later learned was Danielle) was already putting up all of the food. I hesitated, checked the time and saw that it was still 13 minutes until closing time. I was told this worker has been written up before for the same actions; closing early. I sat outside trying to find a way to contact corporate, when a second customer attempted to walk in. The worker, Danielle, raised her hands in frustration and was literally shooing the customer out of the store. She was being very ignorant and honestly showing some attitude. She ran to the door and locked it, so no other customers could walk in. If this is a repeated offense by her, why is she still hired? I have contacted corporate, hopeful to see some resolution to this problem. I'm not usually one to write reviews, but this really irritated me.
Showed up again at around 7:00pm (6/17/2020) and the same worker from the night before was there again. I simply wanted a sandwich while I was on my lunch break, but again was told "I'm not taking your order, nope I'm busy." She continued making an online order while slamming stuff on the counters. She continued to mumble curse words and refused to take my order. I asked her "So why did you close the store 10 minutes early last night?" And she replied "I'm supposed to close the line at 8:50." Now correct me if I'm wrong, but since when has that ever been a think at Subway? Employees should be taking orders up until 9:00pm. I asked for the managers number but she refused to give it to me. I stood for a couple more minutes, without causing a scene, but decided to leave after she still refused to take my order. This worker (shown in the pictures below) need to be terminated immediately. Not only is she refusing service, she inhibiting the possible business they could receive from me and...
Read moreMobile Ordered food on 2/20/25 around 7:30pm in the parking lot so I didn’t have to bring my sick kid in. Said it would be ready around 7:55pm so I watched them this whole time. When I picked my order up, the cheese pizza was left out of my order. There were 3 male employees but only one of them was actually working. The other 2 were talking to a group of boys sitting in the lobby. Kylan being one of them. Kylan was also in the back most of this time instead of helping with orders. The one guy working (looks like a new guy) said sorry about the pizza, but didn’t tell me they were working on it. He had a lot going on. He was making every order, every mobile order, and working the register. Besides when Kylan decided to only take the pizza out of the oven and not even help box it. When I get home, my flatbread looks disgusting. It’s missing ingredients that I ordered and looks completely rushed thru. I’ve just tried to call this location 3 times (9pm) and no one answered the phone. I did leave a message. Then I tried calling the number for Jessica Bates at the bottom of the receipt. The store’s lobby was disgusting and so was their attitudes, besides the poor curly-haired guy struggling with everyone’s...
Read moreI will have to give these guys a huge thumbs up. I brought 6 disabled adults here to get themselves some dinner about a week ago. A few of the clients can be quite difficult to deal with in addition to the fact that they were NOT trying to hurry up, order and clear the line for the next few people. All 3 of the employees that were there that night were absolute champs while dealing with them. They never rushed them, the talked very respectful to all 6 of them, they remained calm, cool, collective and quite pleasant until they were done, checked out and left. I didn’t get names unfortunately but one of them was a young (18-20) girl with long brown hair and skinny. The First Gentleman was dark complected with curly hair and kinda short. The other gentleman was a black man around (30 ish) tall, kinda husky and I believe his hair was a bit dreaded on both sides. Either way, they are all excellent employees and definitely set examples for anyone who they might train or work with in the future....
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