Subway — Restaurant in Greenville

On 2/10 around 4:45pm, my sister and I went to this subway to get 3 subs. From entering the store, the atmosphere didn’t come off as friendly. There were 3 employees working that day, I’ll use pseudonyms because I didn’t get their names. Let’s say Abby, Tom, and Tim. Abby was abrasive, rude and condescending the entire time we were there and she rung our order up wrong and charged us for the wrong amount at the end. Her customer service is poor and needs work. Tom was the only nice employee there and it was his first day on the job, according to the owner who came in halfway through our time in the store. Tim wasn’t nice or not nice, he was average on customer service. However, he took way too long to make our subs. It took him like 5 minutes to make ONE of the subs, no over exaggeration! (And he was only in charge of cutting the bread and laying the cheese/meats). There was no warmth or welcoming presence toward us as customers. Instead, the customer experience was cold, condescending, and unpleasant. Which led me to this one star review. Also, we were charged for the wrong subs! Maybe if abby took the time to apply a modicum of customer service she would have noticed how to charge us for the...

I have been going to this subway for over 3 years! Its close to my office and the staff was always pleasant. But, now I will never return! After asking for my meat and cheese to be heated in one of the brown looking bowls, the young lady said "I can't with people today, and walked off"! I'm sorry but this is subway, you should be able to get this basic service! My advice to this young lady, who wouldn't give her name, is to go get a job where you don't have to work with the public! AS for ME, I don't have to give my money to an establishment to be treaded badly- especially when there is another subway right down the street! Augusta road will be getting my money from...

Sandwich maker was very nasty her shirt had spots all over and she used the same gloves with 3 customers. I had to ask her to change her gloves when it came to my sanwich and then she just through the ingredients on the sandwich like she did care....so I told her she was a bad sandwich maker and that's when the manager said to me that I was rude ....really just because I did want to be treated like a animal make sandwich like would make yours don't hand me garbage and ...