Modal House — Local services in Greenville

EDIT: I returned to stay another seven nights, and the experience was less enjoyable. Stayed in Silence again. Bathroom cleanliness had declined significantly since my first visit. The bathroom was cleaned only once during my stay, the day before I left. The bathroom also ran out of paper towels and TP during my stay, though, to the hostel's credit, I alerted them via text and a staff member appeared within minutes to restock.

I also had a weird roommate this time who hardly ever left the bunk room. Just hung around and gave me dirty looks whenever I walked in. Got the impression this person did not like me being there. Sorry, I guess. This roommate was also a prodigious generator of garbage, though not so much a prodigious taker-outer of garbage. I had to take out the trash myself... twice.

The worst part of my stay was really my own fault for not being more careful, but I can't help thinking poor design played a factor too. My locker this time was up at eye level, and the door only opened to about 135°. One time, while I was moving stuff into my locker, I stood up and hit my head on the sharp bottom corner of the locker door. Didn't hit it very hard, luckily, so I didn't end up with a big welt. However, it did give me a nice gash right on my hairline. It's been almost a week now and I'm still having to keep it covered with Bandaids and Vaseline. Hopefully I won't end up with a scar.

So, if you stay here and get stuck with the top locker, be super, super careful. That thing is vicious.

ORIGINAL REVIEW: This was my first ever hostel stay, and I loved it. Wanted to spend a few days in Greenville without blowing a lot of money on hotels. I dropped by Modal to see what it was like. The staff gave me a tour, I was thoroughly impressed with the building, and I decided to stay a night to try it out. Booked two more nights the very next morning.

I stayed in the shared bunk room, "Silence". The bottom bunk I occupied was nice and comfortable. There was an outlet and shelf for my phone, a locker for my bags (used the same key card as the building), and a privacy curtain. The bathroom attached to the room was clean and well appointed. There was also a sink in the bunk room itself. I slept well in my bunk, only waking up briefly when other guests entered the room. I never saw or got to talk to any of the other guests. I guess we were on different schedules.

A nice perk of staying at Modal was the WiFi. Unlike the WiFi many hotels offer, Modal's was reliable and blazing fast. Had no trouble uploading videos or doing...

I'm rating Modal five stars - the room is rated as a 4 but it's more like a 4.5 honestly! Though I want to be transparent about a few things. I am a fairly laidback traveler, so I figured staying in hostel (though a private room and bath because I do like my privacy) would be okay with me. And it was hence the 5 stars for my own personal needs! But if you are someone that doesn't want to be bothered with noise from others, or doesn't want to stay in an older building, then this might not be the best place for you.

I stayed in the double queen private room since it was the only private available. The room is right off of the main sitting area and front check-in, and across the bottom of the stairs from at least one of the shared rooms. It got incredibly noisy at times, and at one point a guest was yelling "Babe!" right outside my door for like a minute straight, then proceeded to yell profanities for about another half minute. While I'm not personally offended by this kind of language, I do get easily distracted and it was a bit of an interruption for me as I was relaxing with a book. This is not the hostel's fault, it was more of a lack of consideration from this other guest, but at the same time, I don't know what was going on with them so I don't want to judge. It just grabbed my attention as to how easy it is to be unintentionally engaged in what others even staying in the private room. The doorways and windowsills are a bit old and drafty. My toilet was dirty when I got there. Not terribly dirty but not cleaned from the prior inhabitant, when everything else honestly seemed spotless.

All of this being said, I think this is a pretty great place to stay. It's really close to many restaurants and downtown Greenville - definitely walkable but if you aren't comfortable walking, a cheap Lyft ride away. The bed in my room was so freaking comfortable, I want to know the brand and model so I can buy one for my house. I saw another reviewer mentioned the beds being really hard. I do like hard, firm beds so if you're a "softie" then maybe you won't enjoy as I did. For me though, I got such a good night's sleep. The rain shower... absolutely amazing. Cute decorations, lovely outdoor area, etc. The value on this place is great especially considering most other places I was looking were close to double the price I paid here. I highly recommend but only if you're okay with a different kind of...

I’ve stayed in many hostels around the world and this was an above average experience overall: the staff was kind, the location is good, and the common areas were warm and welcoming.

While the decor is very nice, the room was not as clean as we’d hoped. The sleeping space smelled strongly of body odor. The bed was dusty and detritus from previous guests was littered in the gap next to the bunk (e.g., used ear plugs). The cubbies by the bed were quite dirty containing dust, dirt, and what appeared to be food waste. The floors were not clean enough to walk on barefoot without getting small crumbs and things stuck to your feet. The toilet seat in the bathroom was broken (did not stay up), paint was peeling in the sink and door, the grout in the shower was turning orange and had flecks of black goop (mold?) emerging from between the tiles. Cubbies and other surfaces had enough dust to introduce a lack of confidence in regular cleanings.

We received a top and bottom bunk, despite selecting two bottom bunks in the online form. Afterward, we noticed other reviewers also mentioned their bunk choices were not honored.

Finally, it did not appear the policies document we signed before arriving was being enforced (e.g. suitcases out on the floor, personal sleeping bags). Despite being told upon booking that guests could not stay more than 7 nights in 30 to prevent long term lodging, it appeared one of more of the other guests in our room was making the hostel a home. We saw laundry baskets and someone had even set up a gaming system in their bunk. Indeed, one other guest in our room greeted us saying they’d been there for a long time and that they “basically live here”.

Daily deep cleaning, enforcement of property policies, and air freshener could go a long way here. Overall, a cheap place to crash for a night in Greenville, but next time I think I’ll...