I ordered online while I was sitting out in front of domino's pizza of last Friday, early afternoon. To pass the time, I began reading a book online. I was told my pizza would take between 13 to 23 minutes before it was ready and they would contact me via text message. I waited quite a while but noticed they didn't seem to be very busy. After almost 45 minutes I got out of my out of my vehicle and walked inside. I ask if my order number 28251 was ready yet and gave them my name. They were sitting there under the heat lamps. The one man said oh yes they are ready. I ask why they did not text me as promised and why it took so longThe one man said oh yes they are ready. I ask why they did not text me as promised and why it took so long? He handed me the boxes, laughed and said sorry about that! I was upset and let him know by asking why it took so long and how long has it been ready? He looked at the ticket but then would not answer?? ALL was dried out!! GROSS AND NOT FIT TO EAT!! I was offered NO COMPENSATION except for the very cheerful-"sorry about that"? I won't eat from that one again,ever. I usually go to the one on Hogan just south of Stark St Troutdale Oregon. Horrible experience from that Domino's pizza at 485 East Powell Valley Rd in Gresham Oregon. Go to another Domino's with more...
Read moreI don’t really have any problem with the food, but I came to pick up an order that was supposed to be delivered “carside” with the guarantee from the website that it would be at my car in two minutes or I would get a free pizza. Now normally I’m not somebody who really cares how long it takes to get my food when I’m doing a curbside pickup, but when there’s a promotion being offered and the website clearly states that if I don’t get the food to my car by the time the timer is done that I get a free pizza, obviously I’m gonna want the free pizza because that’s what they said they would do. Well this location decided to be really scummy and stopped my online timer before they were ready to bring the pizza out to the car, therefore making it impossible for me to get the free pizza that I am owed since it was “late.” I don’t understand why Domino’s would have a system where the employees can stop the timer and cheat the system. They didn’t bring my pizza out to my car until 4:41, but if the countdown would have been going still then I would have gotten the free pizza at 4:40. I am pretty disappointed that they didn’t uphold their end...
Read morePlaced a mobile order and came in right after the order said it was complete. I was still made to wait in line despite the app saying you could skip the line. When I got to the front of the line, there were two guys working at each register, one was on his personal cellphone and the other completely ignored the fact that I was even standing there. I told him I was here for an online order pick up and he completely ignored me for a good couple of minutes. While, I was standing there waiting to be acknowledged and have my order brought to me, there was a girl in the back who was making the pizzas on her cellphone texting! What’s even more disgusting is she was texting while wearing the same gloves she would wear to make pizza! Horrible hygiene practices and it looks real bad for the company. You're not being paid to sit there and text!! I don't understand why many of these teenage kids act like they’re annoyed to work. I’ll be calling the manager tomorrow to advise them of my first impressions of ever having gone to this location, which was not a good one at all. I’m willing to travel further out if it means getting...
Read more