Kilwins Ice Cream - Chocolate - Fudge — Restaurant in Guntersville

I stopped here for a treat last weekend to top off a conference in Guntersville. It was...fine.

This new treat shop is located in the fashionable City Harbor. It's bookended by restaurants and shopping and you get a really nice view of Lake Guntersville. Parking is, theoretically, ample -- though on a busy Saturday afternoon, spots were a little sparse. Just goes to show how popular this locale is.

The shop is large and spacious and smells good. It was very clean looking inside. I was greeted nicely upon entry.

They have caramel apples, chocolates, fudge, and bonbons galore, and of course ice cream and milkshakes. Ice cream was what I visited for, but the other treats looked delicious.

They have a goodly number of ice cream flavors. I was miffed to have a very hard time telling what was what. The square placards that describe the flavors are quite small, and I didn't even realize that flavors were layered two at a time (ie, one carton of ice cream on top was one flavor, below was another) until after I'd placed my order because the placards are smushed so close to the top/bottom of the glass. Fortunately, I scanned these options while the employee scooped my treat and didn't see one that really I wished I'd gotten instead.

I was looking for a coffee flavored ice cream and was disappointed to not find it. Could be user error -- as mentioned, the flavor cards were not eye-catching to me -- but still. I wound up with the sea salt chocolate caramel.

I ordered one scoop. The employee passed it my way and I went to check out. There were two open registers and I stood facing them for a moment or two. Both employees working them made eye contact with me and then went back to looking at the register, despite me being the only person in line/needing service. It was like they weren't sure what to do. I eventually picked one and said something to the effect of, "This is it for me." The employee wordlessly rang me up and I paid. It didn't feel like she was trying to be rude, but it was...weird and uncomfortable.

My single scoop was ~$7 before tip. Now mind you it was a fairly sizeable scoop...but I'd so much rather have a smaller scoop at a lower price.

The ice cream itself was good, albeit not mind-blowing. Very rich and creamy. I enjoyed the sea salt caramel and small chocolate covered caramel hunks in the scoop, though I do wish the actual chocolate part had been a bit more deeply chocolatey, if that makes sense.

Overall, I think this is a good fit/concept for the space and I'd be down to try it again. If I visit again, I'd look for that coffee ice cream, or maybe try a...

I didn't try any ice cream which I hear is delicious. I wanted to get a little bit of fudge. Well you can't buy just a little bit, they only sell it in slabs. I wanted to try a couple of flavors so I spent way more money than I wanted to because I was told they can't sell smaller pieces. The 3 flavors I bought were not good enough to eat more than a bite of each so I threw the rest of it away. I also bought some licorice which tasted like plastic and I threw it away after eating 1 piece out of the bag. I will not come back for their fudge or their candies but if I'm at City Harbor I might try the ice cream. Hopefully I dont waste my money...

Following a few trips to Kilwins of Guntersville, I can honestly say that this place is absolutely amazing ! My first impression was that it was beyond clean, immaculate, spotless and beautiful. Shining ! The ice cream flavors are rich and creamy, the best we have ever had. A scoop of key lime with a scoop of toasted coconut makes a perfect summer combination. But oh my, the pecan brittle made on site today by Kalina had to be the most delicious and amazing confection I have ever tasted. The employees are so friendly and welcoming. I can honestly say, we have found a rare treasure ! I can’t wait until our next visit....