I used to work at scooters and know the policies/drinks fairly well. This location needs a LOT of improvement/training.
I went through the drive through and ordered a simple cold brew with extra caramel sauce and heavy whipping cream. i was charged for cold foam and told that “they had to charge me” for the cold foam even though they are different prices & menu items. the cold brew hardly had any caramel and i had to go back through to get “extra” and when i did, the 2 gentlemen (i’m sure to no fault of their own) simply had NO idea what they were doing. i love scooters coffee. i have since i worked there. this location was failed by whoever...
Read moreI went by earlier this morning and i am not a fan of the woman working. She looks Mid 40’s and the whole time i was there she was complaining about the girl talking to me. Just seemed very rude and usually it’s up spirits in there but not today. Never have i ever had my mood ruined so quickly. I got my drink and left and as i’m driving away the young lady talking to me tells me to have a good day and all i hear is the older woman yelling “AMAZING” Never thought someone would be so rude....
Read moreWent through the drive thru on July 22. Wife ordered a Carmelicious and I ordered an iced tea with Splenda or Truvia sweetner only. The Carmelicious looked nothing like the menu--no caramel drizzle, no whipped cream. My tea had either the pink or the blue packet sweeteners in it instead of what I asked for, which I am not supposed to have. Ate the breakfast burritos we ordered but dumped $12 worth of drinks because we were onour way out of town and couldn't go back to get...
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