Taco Bell — Restaurant in Hales Corners

Taco Bell 5420 S 108th st hales corners 2 heavier set women with blue and black braids the other red and black braids. “Manager” white with brown hair

12/30/24 at 6:30-7pm

This was our first time being at Taco Bell in a while and we’re placing our order. Changed our minds on the amount desired to order twice and because of that was refused service. The first time changing our order we even apologized and she replied “you should be sorry, thing before you speak”. We laughed it off almost baffled at the way we were spoken to. Then instead of 6 of the one item, we decided to knock it to 4 and that’s where they were silent for a moment and then said they are refusing our business. They said the manager said that they were refusing service because she didn’t have time to deal with us. I further went inside and stated “I understand your right to refuse service could I please have your managers name?” She didn’t reply but then went and got the attention of the person I believe to be the manager or “shift leader” and she leans over to see me at the counter from the back and says “what do you want” I repeated myself and she said I’m not giving you my name. I don’t have time for you. I again requested her name concerning she’s acting shift management and she refused. This is the lowest customer service can get! I’m a manager at dominos myself and while the polices aren’t the same there should be no reason that’s the service we were met with! After seeing she wasn’t going to give me her name or work with me I said have a happy new year and left. I gave you the time stamps from when I was there and request you review the cameras as well as the headset drive through conversation. We were in no way rude or deserved the remarks and attitude this staff gave us. I know it’s a busy time of year so take your time reviewing and replying. I’ll be looking forward to hear if this matter has been discussed and resolved with said...

Food was fine. It's taco bell. Cheap and easy. However this location was the worst taco bell I have ever been to. I don't make bad reviews often but I got attitude when I asked for 2 new drink cups because a stranger put his fingers inside the cup to grab them. I asked for 2 new cups as I didn't want to drink out of a cup that someone stuck their fingers inside. Then after a huff I was given my cups. I came back to my meal with my family and we ordered 3 cantina quesadillas, which is supposed to come with one avocado sauce each. I only received one, which normally is no problem but when I asked for the other two the same gentleman who gave me attitude for the new cups gave me attitude because I asked for the sauce we were supposed to get. Instead of just grabbing me two sauces he turns to his coworker huffs and says "get this dude 2 more sauces that he wants." That's strike 2. Strike 3 hours was the loud, vulgar, and inappropriate playing in the kitchen. I have no problem with music playing in kitchens but large uses of profanity while I'm eating doesn't seem appropriate. Overall, the food was fine. It's taco bell. But I've never had a bad experience at Taco Bell until I came here. Absolutely...

I'm not one to write reviews (especially bad ones) but This place just gets worse every time I come here. They are always out of something, the Baja blast sometimes tastes like toilet water, I've been told multiple times that orders would take a 20 min wait and I would have to come back, one time they guy dropped our bag through the window exchange with no sympathy and gave us a hard time about making us a new taco that fell out of the bag all over the ground (eventually made a new but I wasn't even the one we lost, just a standard soft taco). Don't get me started on missing items.

I just got back home (midnight) and they skimped out everything we ordered. Skinniest tacos with maybe a scoop of beef(didn't even bother to compensate with extra lettuce or cheese, tacos barely had anything to them) and a dry quesadilla that was a little more than half the size of what they usually are (cut in literally 2 pieces with barely any sauce/ cheese) and cups of cheese was laughable. Not that anybody cares, but I won't be returning to this location. I'd rather take the drive and go to the Franklin location and not be guaranteed...